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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create engaging activities for the community.
- Company: Join Freedom Leisure, a not-for-profit trust dedicated to enhancing local lives through leisure.
- Benefits: Enjoy discounts, funded training, flexible hours, and a supportive work environment.
- Why this job: Make a real impact in your community while developing your career in a fun, varied role.
- Qualifications: Experience in management or customer service; passion for promoting active lifestyles is essential.
- Other info: Full training provided; opportunities for career progression and personal development.
The predicted salary is between 20400 - 28400 £ per year.
Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives.
From swimming lessons to walking football and everything in-between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community. The good thing is that we provide you with full training and great potential for career progression. We have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love having a positive impact in their local communities and enjoy the variety that the role provides.
Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting Duty Managers on a full-time basis to work at our Centre. As an integral part of the site team, your work will support the delivery of a huge variety of services and ensure our customers receive an excellent experience at our centre.
The role will be busy and varied; no two days will be the same. You will have a good level of autonomy and we’ll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving people's lives through leisure.
Hours: 39 hours a week, Monday to Sunday (Rota basis)
- To actively manage, develop and motivate a team of operational staff
- To be responsible for the day-to-day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision-making confidence
- Able to think on your feet and respond to variable demands
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits including discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day-to-day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 20th June 2025
Salary: up to £25,438 per annum
Duty Manager - Full Time - Phoenix Leisure Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Full Time - Phoenix Leisure Centre
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the demographics and specific interests of the people in your area can help you connect better during interviews and demonstrate your commitment to making a difference.
✨Tip Number 2
Showcase your passion for leisure and community engagement. Be prepared to discuss any relevant experiences or initiatives you've been involved in that promote physical activity or wellbeing, as this aligns perfectly with the ethos of Freedom Leisure.
✨Tip Number 3
Network with current employees or attend community events hosted by Freedom Leisure. This can give you insights into the company culture and values, which you can reference in conversations or interviews to show your genuine interest.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. Since the role involves managing staff, having examples ready of how you've successfully led a team or resolved conflicts will be beneficial in demonstrating your suitability for the position.
We think you need these skills to ace Duty Manager - Full Time - Phoenix Leisure Centre
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your skills and experiences align with what Freedom Leisure is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, staff management, and problem-solving. Use bullet points for clarity and focus on achievements that demonstrate your ability to make a positive impact.
Write a Strong Cover Letter: In your cover letter, express your passion for the leisure industry and your commitment to improving community wellbeing. Share specific examples of how you've inspired others to be active or contributed to a positive environment in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for making a difference in the local community. Share any relevant experiences where you've inspired others to be more active or improved their wellbeing, as this aligns perfectly with Freedom Leisure's mission.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be responsible for managing a team. Be prepared to discuss your previous leadership experiences and how you motivated staff in past roles. Highlight any specific examples of problem-solving and decision-making in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various situations, such as customer complaints or staff conflicts. Think of examples from your past work where you successfully navigated challenges, showcasing your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about opportunities for professional development or how the centre measures success in community engagement. This demonstrates your commitment to contributing positively to the team.
