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- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with 140 years of food innovation and community support.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, gym discounts, and a supportive work culture.
- Why this job: Be part of a team that values growth, community impact, and a positive workplace atmosphere.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Full training provided, with opportunities for career progression and involvement in charity activities.
We are recruiting for a General Assistant. The role is part time, 4 hours, permanent contract. Musgrave is one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities:- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and third parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
- A great place to work where colleagues are like family.
- Weekly paid.
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme.
- Wellbeing incentives and discounted gym memberships.
- Discount card for store shopping, for you and one nominated user.
- Get involved in a range of fundraising activities with our long-standing charity partners.
- Learning and development opportunities for career progression.
- Musgrave institute.
- Graduate programs, eligibility applies.
- Extra discounts on days out, cinema tickets and much more.
- No need to worry if you have no previous retail experience, full training will be provided.
- We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team.
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your teamwork skills. Since the role requires working well with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a goal.
✨Tip Number 3
Show enthusiasm for customer service. Be ready to share your thoughts on what makes excellent customer service and how you would apply that in your role as a General Assistant at Centra Ballymagorry.
✨Tip Number 4
Research the specific products and brands that Musgrave offers. Being knowledgeable about their offerings can help you engage more effectively during the interview and demonstrate your genuine interest in the position.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise skills like teamwork, customer service, and a positive attitude, as these are key for the General Assistant role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at Musgrave and how your values align with their commitment to community and sustainability.
Highlight Relevant Skills: In your application, focus on skills that match the job description, such as stock management, customer service, and adherence to health and safety policies. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important for any role.
How to prepare for a job interview at Musgrave Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service and teamwork shine through during the interview.
✨Highlight Relevant Skills
Even if you don't have direct retail experience, think about transferable skills from previous roles or experiences. Emphasise your ability to work in a team, your communication skills, and any customer service experience you may have.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, teamwork, and how you handle challenges. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions about the company culture, training opportunities, or what a typical day looks like for a General Assistant. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
