ServiceNOW Principal Solution Architect

ServiceNOW Principal Solution Architect
Join to apply for the ServiceNOW Principal Solution Architect role at DXC Technology .

Location: London, England, United Kingdom • Posted: 4 days ago

Security Requirement
Due to security vetting requirements, candidates must be UK nationals or sole British citizens and have resided in the UK for at least five years.

About DXC
DXC Technology (DXC: NYSE) is the world\’s leading independent, end‐to‐end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company\’s technology independence, global talent and extensive partner network combine to deliver powerful next‐generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

Role Overview
As a ServiceNow Solution Architect, you will lead scoping, design, development and implementation activities across client projects to deliver world‐class ServiceNow‐based solutions. You will analyze new business requirements and determine the appropriate technical implementation solutions using industry best practices. Working closely with engagement leads, project managers, business analysts, developers and testers, you will guide the design through to implementation and beyond, ensuring risk and quality standards are adhered to.

Responsibilities

Lead the technical delivery of projects based on the ServiceNow platform

Define technical solutions (at an architectural and design level of detail)

Provide technical leadership and mentoring to junior architects and offshore/onshore development teams

Deliver compelling solution demonstrations across the ServiceNow platform

Design and deliver technical integrations between ServiceNow, client IT and business services

Assist development teams in resolving complex technical issues through all stages of the project lifecycle

Continuously grow knowledge around the ServiceNow platform through certifications, webinars, case studies, training, community and other resources

Establish deep and lasting relationships with clients and team members to enhance DXC\’s reputation as an advisor of choice

Build constructive, working relationships with DXC\’s global network of ServiceNow resources

Contribute to the development of DXC\’s ServiceNow‐based product roadmap

Ensure the project delivery team complies with DXC solution architecture standards and frameworks

Operate as a member of the wider DXC community, sharing knowledge across functions and building personal networks within the company

Requirements

Proven experience in consulting / professional services and technical delivery

Track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect

Certified ServiceNow System Administrator

Certified Implementation Specialist in at least one product suite

Certified in ITIL Foundation (v3 or v4)

Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS (Flows, Business Rules, Client Scripts, UI Actions, Widgets, UI Pages)

Deep understanding of key integration technologies (Integration Hub, SSO, Web Services, LDAP, JDBC, etc.)

Experience delivering solutions in complex client environments

Understanding of common business analysis techniques and approaches

Experience with agile and traditional software and project methodologies

Excellent communication and stakeholder influence skills

Strong negotiation, influencing and team‐playing abilities, managing multiple stakeholders in demanding, time‐critical situations

Strong drive and resilience to overcome challenges and achieve team/project/client goals

Passionate about self‐development, continuous learning and leveraging development opportunities

What We Offer
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment. You will receive regular training, development opportunities and the chance to pursue certifications to aid personal growth. DXC Technology fosters inclusive, collaborative environments that prioritize in‐person collaboration while providing flexibility to support wellbeing, productivity, and diverse work styles. Please note that DXC never asks for money or payments from applicants and any job offer that does so is fraudulent. For more information on employment scams, visit our safety resources.

Seniority Level
Mid‐Senior level

Employment Type
Full‐time

Job Function
Engineering and Information Technology

Industries
IT Services and IT Consulting

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