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- Tasks: Make outbound calls to potential customers and optimise sales conversions.
- Company: Join a growing team in Knutsford with a focus on customer care and sales.
- Benefits: Enjoy 30 days holiday, Bupa Cash Plan, life assurance, and a SMART pension.
- Why this job: Great opportunity for sales enthusiasts to make a difference while earning uncapped commission.
- Qualifications: Minimum one year in outbound sales; experience in life insurance or similar is a plus.
- Other info: Full product training provided; empathy and patience are key in this role.
The predicted salary is between 28535 - 28535 £ per year.
Outbound Sales Advisors - Based Knutsford
IMMEDIATE START!
Basic salary - £28,535 with uncapped commission
Excellent Benefits:
- 30 days holiday, plus bank holidays
- Bupa Cash Plan
- Life Assurance
- Pension with the option of a SMART pension
- Death in service benefit
- Employee Assistance service, including access to a 24/7 online GP
Due to continued expansion, our client is seeking experienced Outbound Sales Advisors to join their current team who are based in Knutsford Town Centre. This is an excellent opportunity for an internal sales professional with a proven track record of working in sales. Candidates with previous experience of selling Life Insurance, IVA’s, Debit Recovery or selling Funeral Plans would be advantageous, but not essential as you will receive full product training.
You will have a minimum of one year’s proven experience working in an outbound sales role with the ability to work in a target driven environment. You will be making outbound calls to prospective customers who have already enquired through various marketing channels with the objective of answering any queries regarding various plans and optimising sales conversion rates. All calls made will be in line with the company’s process and FCA regulations.
As you will be speaking to potentially vulnerable customers, you will need to have empathy and patience with good listening skills to deliver excellent customer service and the ability to solve problems and identify process improvements with a flexible approach and an ability to adapt quickly to meet business needs.
Key Skills:
- Excellent communicator with professional telephone manner with proven experience of dealing with mature customers.
- Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding customer care; being especially aware that some customers may be vulnerable.
- Results driven with ability to achieve work towards KPI’s set on production, quality, and customer service skills.
- Must have the ability to record information in an accurate way and ensure that all processes and procedures are adhered to in a methodical and compliant way.
- Computer literacy and good working knowledge of MS Office Suite.
Outbound Sales Advisor employer: Obscurant Recruitment Solutions Ltd
Contact Detail:
Obscurant Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Advisor
✨Tip Number 1
Familiarise yourself with the products you'll be selling, especially if they relate to life insurance or funeral plans. Understanding these products will not only boost your confidence but also help you answer customer queries effectively during calls.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with a friend or family member. This will help you refine your telephone manner and ensure you're comfortable speaking with potentially vulnerable customers.
✨Tip Number 3
Research the company’s values and customer service approach. Being able to align your personal values with those of the company can demonstrate your commitment to providing excellent customer care during your interview.
✨Tip Number 4
Prepare examples from your previous sales experience that showcase your ability to meet targets and handle difficult situations. Highlighting your results-driven mindset will resonate well with the hiring team.
We think you need these skills to ace Outbound Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your outbound sales experience, especially any roles where you've worked with vulnerable customers or in a target-driven environment. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Outbound Sales Advisor role. Mention your relevant experience and how it aligns with the company's values, particularly your ability to empathise with customers and provide excellent service.
Highlight Key Skills: Emphasise your communication and listening skills in both your CV and cover letter. Provide examples of how you've successfully handled customer queries and achieved sales targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a sales role.
How to prepare for a job interview at Obscurant Recruitment Solutions Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles in detail. Highlight specific achievements, such as meeting or exceeding targets, and any relevant experience with products like Life Insurance or Funeral Plans. This will demonstrate your capability and confidence in an outbound sales environment.
✨Demonstrate Empathy and Listening Skills
Since you'll be dealing with potentially vulnerable customers, it's crucial to show that you can empathise with their situations. During the interview, provide examples of how you've handled sensitive conversations in the past, showcasing your patience and listening skills.
✨Familiarise Yourself with FCA Regulations
Understanding the Financial Conduct Authority (FCA) regulations is key for this role. Brush up on these guidelines before your interview, and be ready to discuss how you would ensure compliance while optimising sales conversions.
✨Prepare for Role-Play Scenarios
Many sales interviews include role-play scenarios to assess your communication skills and approach to customer interactions. Practice common sales calls and think about how you would handle objections or questions from customers, especially those who may be hesitant or vulnerable.
