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- Tasks: Provide top-notch IT support and troubleshoot complex issues for users.
- Company: Join a leading dynamic manufacturing business making waves in the industry.
- Benefits: Enjoy hybrid working, a car allowance, bonuses, and a comprehensive benefits package.
- Why this job: Be part of a vibrant team, enhance your skills, and make a real impact.
- Qualifications: Experience in 3rd Line IT Support is essential; must be eligible to work in the UK.
- Other info: Work 4 days a week onsite in North Nottinghamshire.
The predicted salary is between 40000 - 66000 £ per year.
Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suit a 3rd Line IT Support professional with broad experience covering End User support.
Salary: £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package.
Working Arrangement: Hybrid Working - 4 Days a Week Onsite.
Location: North Nottinghamshire.
Eligibility: Must be Eligible to work in the UK.
3rd Line IT Support Engineer employer: MACKENZIE JONES IT LIMITED
Contact Detail:
MACKENZIE JONES IT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Highlight your experience with these during any conversations or interviews, as it shows you’re well-prepared and knowledgeable about what the role entails.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider information about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare for technical assessments by brushing up on common troubleshooting scenarios and solutions relevant to 3rd Line IT Support. Practising these scenarios can help you demonstrate your problem-solving skills effectively during the interview.
✨Tip Number 4
Showcase your soft skills, such as communication and teamwork, during discussions. As a 3rd Line IT Support Engineer, you'll need to collaborate with various teams, so emphasising your ability to work well with others can set you apart from other candidates.
We think you need these skills to ace 3rd Line IT Support Engineer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the specific requirements and responsibilities of a 3rd Line IT Support Engineer. Tailor your application to highlight your relevant experience in end-user support and any specific technologies mentioned.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in IT support, particularly any experience that aligns with the requirements of this position. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses the hiring manager. Explain why you are interested in the role and how your skills and experiences make you a perfect fit for the company. Be sure to mention your eligibility to work in the UK.
Review and Submit: Before submitting your application, review all documents for spelling and grammatical errors. Ensure that your CV, cover letter, and any other required documents are polished and professional. Then, submit your application through our website.
How to prepare for a job interview at MACKENZIE JONES IT LIMITED
✨Showcase Your Technical Skills
As a 3rd Line IT Support Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with, such as networking, server management, and troubleshooting methodologies. Highlight any relevant certifications or training that showcase your qualifications.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved complex IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Understand the Company and Its Needs
Research the manufacturing business and understand its IT infrastructure and challenges. Familiarise yourself with their products and services, and think about how your skills can contribute to their success. This will show your genuine interest in the role and help you tailor your responses.
✨Ask Insightful Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, ongoing projects, and the company's future direction. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
