Senior ServiceNow Solutions Consultant
Senior ServiceNow Solutions Consultant

Senior ServiceNow Solutions Consultant

London Full-Time 48000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join us as a Senior ServiceNow Solutions Consultant, driving innovative solutions and supporting sales teams.
  • Company: Atos is a global leader in digital transformation, combining technology and expertise for a sustainable future.
  • Benefits: Enjoy a diverse culture, opportunities for growth, and the chance to make a positive impact on society.
  • Why this job: Be part of a team that embraces diversity and focuses on tech for good, shaping the future with cutting-edge solutions.
  • Qualifications: Strong pre-sales experience in Enterprise Service Management and hands-on knowledge of ServiceNow and cloud technologies required.
  • Other info: Travel may be necessary for client engagements; connect with our recruiter for more details.

The predicted salary is between 48000 - 84000 £ per year.

Atos is a global leader in data-driven, trusted and sustainable digital transformation and services. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries around the world. By uniting unique high-end technologies across the full digital continuum with over 70,000 world-class talents, Atos expands the possibilities of data and technology, now and for generations to come.

About the Role

Reporting to the Head of Pre-Sales UKI, the Senior ServiceNow Solutions Consultant provides expertise across ITSM, HR, PA, CSM, ITBM, ITOM, Orchestration/Automation, and IT Security Operations. The role supports the sales team through pre-sales consulting, solution design, demonstrations, and strategic advisory to align ServiceNow capabilities with client needs.

Responsibilities:

  • Work closely with sales teams to qualify customer needs, respond to RFI/RFPs, and demonstrate product functionality.
  • Conduct scoping engagements, capturing business requirements and providing consulting estimates for solution delivery.
  • Deliver tailored product demonstrations and prototypes, both onsite and remotely, to customers and prospects.
  • Stay updated on ServiceNow developments, competitive analysis, and industry trends to provide thought leadership.
  • Assist with marketing initiatives, including blogs, webinars, events, and case studies.
  • Ensure seamless solution implementation, overseeing integration with legacy systems, databases, and third-party applications.
  • Provide technical guidance to clients, vendors, project management, and delivery teams.
  • Advise on solution architecture options, deployment strategies, and emerging technologies.

Requirements:

  • Strong pre-sales experience in Enterprise Service Management (ESM).
  • Expertise in ITSM/ITIL, Cloud Computing, Automation, SIAM, and TOGAF.
  • Hands-on knowledge of ServiceNow and other ESM platforms (HP SM, IBM Tivoli, CA Unicenter, Cherwell, BMC Remedy).
  • Experience in solution design, implementation, and complex integrations (e.g., Enterprise Service Bus (SOA)).
  • Familiarity with SDLC methodologies (Agile, Waterfall, Hybrid) for process/solution deployment.
  • Strong ability to translate business requirements into viable solutions.
  • Exposure to cloud technologies (Azure, AWS), scripting (Java, .Net, JavaScript, Perl), databases (Oracle, MySQL, DB2), and virtual environments (VMware).
  • Excellent communication skills, capable of articulating complex technical concepts across various stakeholders.
  • Ability to travel for client engagements, as needed.

If you have any questions, please contact our recruiter Inka Tsoneva | LinkedIn.

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology.

Senior ServiceNow Solutions Consultant employer: Atos

Atos is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With a commitment to employee growth through continuous learning opportunities and a focus on diversity, Atos empowers its team members to thrive in their careers while contributing to meaningful projects that drive sustainable digital transformation. Located in the UK, employees benefit from a supportive environment that encourages creativity and offers the chance to work with cutting-edge technologies in a globally recognised organisation.
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Contact Detail:

Atos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior ServiceNow Solutions Consultant

✨Tip Number 1

Familiarise yourself with the latest ServiceNow features and updates. This will not only help you in interviews but also demonstrate your commitment to staying current in a rapidly evolving field.

✨Tip Number 2

Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to gain insights and potentially get referrals that could boost your application.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've successfully implemented ServiceNow solutions. Having concrete examples ready will showcase your hands-on experience and problem-solving skills.

✨Tip Number 4

Research Atos' recent projects and initiatives related to ServiceNow. Understanding their approach and values will allow you to tailor your discussions and show how you can contribute to their goals.

We think you need these skills to ace Senior ServiceNow Solutions Consultant

Pre-Sales Experience
Enterprise Service Management (ESM)
ITSM/ITIL Expertise
Cloud Computing Knowledge
Automation Skills
SIAM Understanding
TOGAF Familiarity
ServiceNow Proficiency
Solution Design Experience
Complex Integrations Knowledge
Enterprise Service Bus (SOA) Experience
SDLC Methodologies (Agile, Waterfall, Hybrid)
Business Requirements Translation
Cloud Technologies Exposure (Azure, AWS)
Scripting Skills (Java, .Net, JavaScript, Perl)
Database Knowledge (Oracle, MySQL, DB2)
Virtual Environments Familiarity (VMware)
Excellent Communication Skills
Client Engagement Travel Ability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior ServiceNow Solutions Consultant position. Tailor your application to highlight relevant experience in ITSM, HR, and other areas mentioned in the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise your pre-sales experience and expertise in Enterprise Service Management. Provide specific examples of how you've successfully delivered solutions or conducted product demonstrations in previous roles.

Showcase Technical Skills: Make sure to detail your hands-on knowledge of ServiceNow and other ESM platforms. Mention any relevant technical skills, such as cloud technologies, scripting languages, and databases, to demonstrate your capability to meet the technical demands of the role.

Craft a Compelling Cover Letter: Use your cover letter to convey your passion for digital transformation and how your values align with Atos' commitment to diversity and sustainability. Discuss how you can contribute to their mission and support their marketing initiatives.

How to prepare for a job interview at Atos

✨Understand the Role

Make sure you have a solid grasp of the Senior ServiceNow Solutions Consultant role. Familiarise yourself with the key responsibilities, such as pre-sales consulting and solution design, so you can speak confidently about how your experience aligns with their needs.

✨Showcase Your Technical Expertise

Be prepared to discuss your hands-on knowledge of ServiceNow and other ESM platforms. Highlight specific projects where you've implemented complex integrations or utilised cloud technologies, as this will demonstrate your capability in delivering tailored solutions.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've successfully translated business requirements into viable solutions, and be ready to explain your thought process and the outcomes.

✨Stay Updated on Industry Trends

Research the latest developments in ServiceNow and the broader ESM landscape. Being able to discuss current trends and how they might impact Atos's clients will show your commitment to thought leadership and your proactive approach to the role.

Senior ServiceNow Solutions Consultant
Atos
Location: London
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  • Senior ServiceNow Solutions Consultant

    London
    Full-Time
    48000 - 84000 £ / year (est.)
  • A

    Atos

    10000+
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