Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the store team while ensuring excellent customer service.
- Company: Join Co-op, a community-focused retailer committed to making a difference.
- Benefits: Enjoy 36 days holiday, a pension plan, virtual healthcare, and a 30% discount on products.
- Why this job: Be part of a friendly team and grow your career with dedicated support.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
- Other info: Apply easily via mobile – no CV required!
Closing date: 16-06-2025
Location: 52 Hills Road, Cambridge, CB2 1LA
Pay: £13.65 per hour
Contract: 30 hours per week + regular overtime, Permanent Part Time contract
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Full, paid training provided.
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including:
- 36 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising.
Customer Team Leader employer: Co-op Careers
Contact Detail:
Co-op Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding what the company stands for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your leadership experience. Think of specific examples where you've successfully led a team or managed a project, as this role requires you to coach and supervise others.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since the role is focused on helping customers, think of scenarios where you've gone above and beyond to assist someone, and be prepared to share these stories.
✨Tip Number 4
Show your flexibility regarding working hours. Given the varied shifts mentioned in the job description, expressing your willingness to work early mornings, late evenings, and weekends can make you a more attractive candidate.
We think you need these skills to ace Customer Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Leader. Highlight key skills and experiences that align with what Co-op is looking for.
Craft a Personal Statement: Since no CV is needed, focus on writing a strong personal statement. Use this opportunity to showcase your leadership skills, customer service experience, and why you want to work at Co-op.
Highlight Availability: Mention your availability clearly in your application. Given the varied shifts, it's important to indicate when you can work, including early mornings, late evenings, and weekends.
Show Enthusiasm: Express your enthusiasm for the role and the company. Mention any specific reasons why you want to join Co-op, such as their commitment to employee development and community support.
How to prepare for a job interview at Co-op Careers
✨Show Your Leadership Skills
As a Customer Team Leader, you'll be expected to lead and motivate your team. Be prepared to share examples of how you've successfully led a team in the past, whether in a work setting or through other experiences.
✨Understand the Company Values
Familiarise yourself with Co-op's values and mission. During the interview, demonstrate how your personal values align with theirs, especially regarding community involvement and customer service.
✨Prepare for Shift Patterns
Since the role involves varied shifts, be ready to discuss your availability and flexibility. Highlight your willingness to work early mornings, late evenings, and weekends, as this shows commitment to the role.
✨Emphasise Customer Service Experience
Customer service is at the heart of this role. Prepare to discuss your previous experiences in customer-facing roles, focusing on how you handled challenges and ensured customer satisfaction.
