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- Tasks: Coordinate client relocations, manage communications, and ensure smooth project execution.
- Company: Join Restore Harrow Green, a leader in commercial relocations, committed to exceptional service.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Be the key contact for clients, build relationships, and thrive in a dynamic industry.
- Qualifications: Strong communication skills, team player, and experience in coordination or client-facing roles preferred.
- Other info: Disability Confident employer; adjustments available during the application process.
The predicted salary is between 22400 - 33600 £ per year.
As a Client Coordinator at Restore Harrow Green, you will be the key point of contact for clients throughout their commercial relocation journey. Based at our Croydon site, you will be responsible for coordinating services, managing expectations, and ensuring a smooth, professional experience from initial planning through to project completion.
Working within the fast-paced and dynamic commercial relocation industry, you’ll play a vital role in delivering exceptional service and building lasting relationships with our clients.
Key Responsibilities- Act as the dedicated liaison for clients throughout their relocation project
- Manage communications to ensure client needs are clearly understood and delivered effectively
- Resolve issues and queries quickly and professionally, using sound judgement and initiative
- Support project delivery by coordinating with internal teams, including operations, transport and project managers
- Identify opportunities to offer additional services and add value to the client experience
- Ensure all documentation is accurate, up to date, and compliant with company and legal standards
- Maintain detailed client records and manage all administrative processes with efficiency
- Attend team meetings, briefings and planning sessions to ensure smooth project execution
- Build strong internal relationships to support a collaborative and efficient working environment
- Prepare and deliver regular client updates and reporting as required
- Perform other duties in line with the needs of the business
- Strong communication and relationship-building skills (Essential)
- A team player with a collaborative mindset and willingness to share best practices
- Proactive, self-motivated and committed to providing excellent customer service
- Highly organised with the ability to manage multiple projects and priorities (Essential)
- Adaptable and responsive in a fast-moving operational environment
- Confident in handling pressure and resolving challenges calmly and professionally (Essential)
- Excellent attention to detail and a results-driven approach
- Competent in Microsoft Office applications including Word, Excel and Outlook (Essential)
- Previous experience in a coordination, logistics, or client-facing role is desirable
Restore Commitment to Disability Confidence. We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Client Coordinator employer: Restore Group
Contact Detail:
Restore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator
✨Tip Number 1
Familiarise yourself with the commercial relocation industry. Understanding the key players, trends, and challenges will help you speak confidently about the role and demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with professionals in the logistics and client coordination fields. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at Restore Harrow Green.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships or resolved issues in previous roles. Being able to share specific stories will showcase your skills and fit for the Client Coordinator position.
✨Tip Number 4
Demonstrate your organisational skills by creating a project plan for a hypothetical relocation scenario. This will not only show your proactive approach but also give you a practical example to discuss during your interview.
We think you need these skills to ace Client Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Client Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in coordination, logistics, or client-facing roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your strong communication and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed client relationships or coordinated projects in the past, showcasing your proactive and results-driven approach.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Coordinator role.
How to prepare for a job interview at Restore Group
✨Showcase Your Communication Skills
As a Client Coordinator, strong communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively. Use examples from your past experiences where you successfully managed client communications or resolved issues.
✨Highlight Your Organisational Abilities
This role requires managing multiple projects simultaneously. Share specific instances where you successfully organised tasks or coordinated with different teams. Mention any tools or methods you use to stay organised.
✨Demonstrate Problem-Solving Skills
The ability to handle pressure and resolve challenges is essential. Prepare to discuss situations where you faced difficulties and how you approached solving them. Emphasise your calmness and initiative in these scenarios.
✨Prepare for Team Collaboration Questions
Since the role involves working closely with internal teams, be ready to talk about your experience as a team player. Provide examples of how you've collaborated with others to achieve common goals and share best practices.
