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- Tasks: Install, service, and repair slot machines and gaming equipment on board a ship.
- Company: Join a dynamic team in the exciting world of shipboard casinos.
- Benefits: Enjoy competitive pay, travel opportunities, and a vibrant work environment.
- Why this job: Perfect for tech enthusiasts who love gaming and want to work in a fun atmosphere.
- Qualifications: Formal training in electrical or mechanical repair; customer service skills are a must.
- Other info: Previous experience in live casinos is preferred; high school diploma or equivalent is ideal.
The predicted salary is between 30000 - 42000 £ per year.
Installs, services, adjusts and repairs coin-operated slot machines, currency changers, video arcade games and currency and coin-handling equipment located in the shipboard Casino by performing the following duties and responsibilities. The position is also responsible for maintaining and repairing signage and the computerized gym equipment.
Hiring Requirements:
- Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.
- Previous slot technician work experience in live casinos preferred (shipboard experience preferred).
- Proven ability to read safety rules, instructions in the use and maintenance of tools and equipment and methods and procedures in mechanical drawings.
- Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
- Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
- Ability to stand for an extended period of time.
- Ability to count paper and coin currency quickly and accurately.
- Ability to perform basic math functions with regard to monetary units and compute slot machine percentages.
- Completion of high school or basic education equivalency preferred.
Slot Technician (London Area) employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slot Technician (London Area)
✨Tip Number 1
Familiarise yourself with the specific types of slot machines and gaming equipment used in casinos. Understanding the nuances of different models can give you an edge during interviews, as it shows your commitment and knowledge of the industry.
✨Tip Number 2
Network with current or former slot technicians, especially those with shipboard experience. They can provide valuable insights into the role and may even refer you to job openings, increasing your chances of landing the position.
✨Tip Number 3
Brush up on your customer service skills, as interacting with guests is a key part of the job. Practising how to handle various customer scenarios can prepare you for questions about conflict resolution during the interview.
✨Tip Number 4
Prepare to demonstrate your technical skills during the interview. Be ready to discuss past experiences where you successfully repaired or maintained equipment, and consider bringing examples of your work or relevant certifications to showcase your expertise.
We think you need these skills to ace Slot Technician (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairing and troubleshooting electrical, mechanical, and electronic equipment. Include any previous work as a slot technician, especially in live casinos or shipboard environments.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and ability to communicate effectively with guests and colleagues. Mention specific examples of how you've resolved issues in the past.
Highlight Technical Skills: Clearly outline your technical skills related to coin-operated machines, currency changers, and arcade games. Mention any formal training you have received and your ability to read mechanical drawings and safety instructions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Technical Skills
Make sure to highlight your formal training and any relevant experience you have with electrical, mechanical, or electronic equipment. Be prepared to discuss specific examples of how you've installed, serviced, or repaired similar machines in the past.
✨Demonstrate Customer Service Abilities
Since this role involves interacting with guests, it's crucial to showcase your customer service skills. Prepare examples of how you've handled difficult situations or resolved issues with customers in a professional manner.
✨Familiarise Yourself with Safety Protocols
Understanding safety rules and procedures is vital for this position. Brush up on relevant safety protocols related to slot machines and other gaming equipment, and be ready to discuss how you ensure safety in your work.
✨Practice Basic Math Skills
As the job requires counting currency and computing percentages, it’s a good idea to practice basic math functions beforehand. You might even want to prepare for potential questions that test your ability to perform these calculations quickly and accurately.
