Investment Management Operations Analyst (, , United Kingdom)

Job Title: Investment Management Administrator Location: Cardiff – Hybrid. Reports To: Operations Manager / Head of Operations Employment Type: Full-Time Role Overview We are seeking a detail-oriented and proactive Investment Management Administrator to support operational processes and client servicing across the investment lifecycle. This role involves a blend of post-trade support, portfolio administration, compliance checks, and client and regulatory communications. The ideal candidate will have a strong grasp of fund structures, trade lifecycle processes, and middle/back-office operations, with a desire to contribute to both the operational integrity and service excellence of the investment management function. Key Responsibilities: Portfolio Management System & Trade Support Support full post-trade processing, including trade uploads, settlement oversight, and reconciliation of positions and NAV. Perform daily cash management activities related to subscriptions, redemptions, and liquidity monitoring. Conduct post-trade compliance checks to ensure alignment with investment restrictions and regulatory guidelines. Maintain communication with Transfer Agents and Depositaries to ensure operational accuracy and timely resolution of issues. Support accurate and timely data management within portfolio management systems. Client Services & Regulatory Support Respond to queries from investors, custodians, and other service providers professionally and efficiently. Assist with completing due diligence questionnaires for account openings and new platform integrations. Review and contribute to responses for investor requests, including RFPs and ad hoc information needs. Support compliance monitoring related to marketing activities under relevant regulatory regimes (e.g., UK and South Africa). Provide general assistance on client and prospect communications and operational queries. Skills & Experience Required Strong understanding of UCITS fund structures , MiFID II , and related regulatory frameworks. Prior experience in investment operations, particularly within middle or back-office functions. Familiarity with fund accounting practices and portfolio management systems. Proficient in Microsoft Office applications, especially Excel. Experience working with Fund Administrators, Transfer Agents, and Depositaries. Excellent organisational skills, attention to detail, and the ability to prioritise effectively. Strong interpersonal and communication skills, with a client-focused approach. What You’ll Gain Exposure to a broad range of investment operations processes and client service responsibilities. Opportunity to work across functions within a dynamic investment environment. A supportive setting to develop both technical knowledge and industry expertise.