Customer Service Administrator - Permanent x 2

Customer Service Administrator – Full-Time Position Location: Preston – In Office Working Hours:** Monday to Thursday: 8:30 AM – 5:00 PM; Friday: 8:30 AM – 4:30 PM Type: Permanent Salary: 25k Benefits: Free on-site parking Immediate start. About Us Manpower are proud to represent a progressive company, committed to delivering exceptional customer service. As a Customer Service Administrator, you will play a pivotal role in supporting our Account and Sales Managers, ensuring our customers receive the best experience possible. Key Responsibilities Customer Interaction: Serve as the primary point of contact for customers via phone and email, addressing inquiries and providing solutions promptly. Order Processing: Accurately process and manage customer orders, ensuring timely and correct deliveries. Account Management: Open and maintain new customer accounts, updating records as necessary. Internal Collaboration: Work closely with Account and Sales Managers to support daily operations and ensure seamless service delivery. System Updates: Maintain detailed and up-to-date customer notes in our internal systems. Payment Processing: Handle office payments and assist with financial transactions as required. Issue Resolution: Proactively address customer concerns, seeking effective solutions and ensuring satisfaction. Ideal Candidate We are looking for someone who: Has excellent communication skills, both written and verbal. Demonstrates strong attention to detail and organisational abilities. Is proficient in Microsoft Office Suite and comfortable learning new software. Possesses a proactive approach to problem-solving and customer service. Can work effectively both independently and as part of a team. If this is you – Apply today