Bank Support Worker

Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you. Peabody provides a supported housing service young people aged 16-22 adults who need tailored, trauma-informed support to rebuild their lives. About the service This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You’ll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living. What you’ll be doing * Have the opportunity to manage a small caseload of young people, meeting regularly to review progress and goals * Developing support plans and risk assessments tailored to individual needs * Supporting with housing applications, budgeting, benefits, and life skills * Signposting to mental health, substance misuse, and safeguarding services * Building trusted relationships while maintaining professional boundaries * Ensuring accurate record-keeping using Microsoft Office and case management systems Who we’re looking for We’re looking for passionate, reliable, and empathetic individuals with: * Experience supporting young people aged 16-22 in supported housing, education, youth work or care * Understanding of homelessness and housing legislation * Experience in support planning and risk assessment * Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation) * Excellent communication and IT skills, with strong attention to detail * A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement) Only candidates who meet the above essential criteria will be shortlisted for an initial screening interview. At Peabody, our purpose is to help people flourish. Here are just a few of the benefits for you working at Peabody: * Up to 25 days annual leave (dependant on hours worked) * Access to a discount portal * Sleep in allowance * Family friendly policies This role will require an Enhanced DBS check, and a UK driver’s licence and access to a vehicle is desirable. Closing date: 19th June 2025 at midnight. PLEASE NOTE: You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship. Please note, phone screening and interviews will be undertaken throughout the live advert period due to the high volume of roles available. Please apply early so we can consider your application accordingly