Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and implementation of ServiceNow solutions for clients.
- Company: Join DXC Technology, a top ServiceNow partner known for excellence.
- Benefits: Enjoy flexible benefits, training opportunities, and a supportive team culture.
- Why this job: Make an impact with innovative solutions while growing your skills in a collaborative environment.
- Qualifications: Experience in ServiceNow projects, strong communication skills, and relevant certifications required.
- Other info: UK residency and security clearance needed; on-site work in Erskine.
The predicted salary is between 43200 - 72000 £ per year.
Location: Erskine, Scotland (required to be on site)
Salary: Dependent on Experience
Due to Security clearance requirements candidates must be UK national/British passport holder/Single nationality/resided in the UK for 10 years.
The role:
As a ServiceNow Senior Solution Architect, you will be responsible for leading scoping, design, development, and implementation activities across client projects to deliver world class ServiceNow based solutions. You must analyze new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with engagement leads, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring risk and quality standards are adhered to.
Responsibilities:
- Lead the technical delivery of projects based on the ServiceNow platform
- Define technical solutions (at an architectural and design level of detail)
- Provide technical leadership and mentoring to junior architects and offshore/onshore development teams.
- Deliver compelling solution demonstrations across the ServiceNow platform.
- Design and deliver technical integrations between ServiceNow, client IT and business services.
- Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
- Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
- Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice.
- Build constructive, working relationships with DXC’s global network of ServiceNow resources.
- Contribute to the development of DXC’s ServiceNow based product roadmap.
- Ensure the project delivery team complies with DXC solution architecture standards and frameworks.
- Operate as a member of the wider DXC community, sharing knowledge across functions and building your personal network within the company.
Requirements:
- Proven experience in consulting / professional services and technical delivery
- A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
- Certified ServiceNow System Administrator
- Certified Implementation Specialist in at least 1 product suite
- Certified in ITIL Foundation (v3 or v4)
- Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
- Experience with delivering solutions in complex client environments.
- Understanding of common business analysis techniques and approaches
- Experience of agile and traditional software and project methodologies
- Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach.
- Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
- Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals.
- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities.
- Proficiency in programming languages, operating systems, and relevant software.
- Extensive experience in business solutions, with a focus on CSDM/CMDB roles.
- In-depth knowledge of the business environment, industry trends, and competitor products and services.
- Strong communication skills to effectively interact with customers, support personnel, and management.
- Proven leadership skills to guide and mentor teams effectively.
- Strong creative thinking, problem-solving, planning, time-management, and organizational skills.
- Ability to create and maintain formal and informal networks.
- Willingness to travel as required.
- You will need to have the ability to work from home and to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer:
- You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow.
- As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
- You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions.
- We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
Contact Detail:
DXC Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNOW Senior Solution Architect
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to continuous learning, which is highly valued in this role.
✨Tip Number 2
Network with current or former employees of DXC Technology on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, and may even lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Demonstrate your leadership abilities by sharing examples of how you've mentored junior team members or led project teams. This will highlight your capability to guide others and align with the responsibilities outlined in the job description.
We think you need these skills to ace ServiceNOW Senior Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ServiceNow and consulting. Focus on your achievements in delivering complex technology projects, and include specific examples that demonstrate your technical leadership and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the ServiceNow platform and your understanding of the role. Mention how your background aligns with the responsibilities outlined in the job description, and express your enthusiasm for contributing to DXC Technology's success.
Highlight Certifications: Clearly list your ServiceNow certifications, including the Certified System Administrator and Implementation Specialist. If you have ITIL Foundation certification, make sure to mention it as well, as these qualifications are crucial for the role.
Showcase Soft Skills: In your application, emphasise your communication skills, ability to influence stakeholders, and experience in managing multiple priorities. These soft skills are essential for the role and will help you stand out as a candidate who can thrive in a collaborative environment.
How to prepare for a job interview at DXC Technology
✨Showcase Your Technical Expertise
As a ServiceNow Senior Solution Architect, it's crucial to demonstrate your deep understanding of the ServiceNow platform. Be prepared to discuss specific projects where you've successfully implemented solutions, highlighting your technical skills and certifications.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating complex technical concepts in a clear and concise manner, ensuring you can influence and align stakeholders around your proposed solutions.
✨Demonstrate Leadership and Mentoring Abilities
Since the role involves providing technical leadership and mentoring, be ready to share examples of how you've guided teams in previous projects. Highlight your experience in managing multiple stakeholders and resolving conflicts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to deliver under pressure. Think of past challenges you've faced in project delivery and how you overcame them, particularly in complex client environments.
