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- Tasks: Join our team to support claims handling in construction and engineering.
- Company: Be part of a global claims management company with a strong reputation.
- Benefits: Enjoy hybrid working, life assurance, private healthcare, and 25 days holiday.
- Why this job: Gain hands-on experience in a dynamic environment while making a real impact.
- Qualifications: Previous claims technician experience and proficiency in Microsoft Word and Excel required.
- Other info: Opportunities for financial support with qualifications after probation.
The predicted salary is between 30000 - 35000 £ per year.
Claims Handling is essential for this role. We currently have an exciting opportunity for a Claims Technician to join a Global Claims Management company on their Construction & Engineering team.
The opportunity: You will be an active member of the Construction & Engineering team, with the overall objective of providing effective support to Adjusters and other claims technicians in the team, aiding productivity in the handling of Construction & Engineering claims.
Your responsibilities will include:
- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking risk screening and triaging.
- Working closely with Adjusters to assist with investigation, claims management and validation enquiries.
- Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.
- Assisting in overseeing Adjuster caseloads when necessary, during periods of leave.
- Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a secondary point of contact where needed for interested parties.
- Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales.
- Aiding in the preparation of co-insurers apportionment spreadsheets.
- Ensuring time reporting and billing is compliant with internal standards processing and systems.
- Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports.
- Ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
- Account management support where required.
- Assisting with incoming telephone calls / resolve queries.
- Invoicing.
- Other ad hoc work as required.
About you - Knowledge and Experience:
- Demonstrable claims technician experience, including caseload management from cradle to grave.
- A keen interest in construction related insurance matters and a willingness to learn and develop.
- An organised and methodical, accurate and analytical approach to work, with considerable pride in the quality of output.
- Able to self-manage workload, whilst remaining a team player.
- Proficient in Microsoft Word and Excel.
- Excellent communication and stakeholder management skills, with the ability to handle multiple priorities and conflicting demands.
- Ability to thrive in a high-pressure environment and remain driven to meet targets.
- Flexible with regard to occasional travel requirements.
Benefits of the role include:
- Life Assurance (Death in Service) Scheme
- Company Private Healthcare Scheme
- Pension Scheme
- 25 days holiday
- Employee Assistance Programme
- Financial support with relevant qualifications after probation period complete.
If you’re ready to advance your career and become a valued member of a dynamic team, we’d love to hear from you – apply now!
Claims Technician (, , United Kingdom) employer: Indesure Recruitment
Contact Detail:
Indesure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific claims handling processes used in the construction and engineering sectors. Understanding the nuances of these claims will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance and claims management industry, particularly those who specialise in construction. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as data management and reporting are key components of this role. Being able to showcase your proficiency in Excel during discussions can give you an edge over other candidates.
✨Tip Number 4
Prepare to discuss your experience with caseload management in detail. Be ready to provide examples of how you've successfully handled multiple claims simultaneously, as this will demonstrate your ability to thrive in a high-pressure environment.
We think you need these skills to ace Claims Technician (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling, particularly in construction and engineering. Use specific examples to demonstrate your skills in caseload management and stakeholder communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your keen interest in construction-related insurance matters and how your organisational skills will contribute to the team.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Word and Excel, as well as your ability to manage multiple priorities. Provide examples of how you've successfully handled high-pressure situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Claims Technician role.
How to prepare for a job interview at Indesure Recruitment
✨Showcase Your Claims Handling Experience
Make sure to highlight your previous experience in claims handling during the interview. Be prepared to discuss specific cases you've managed from start to finish, demonstrating your understanding of the entire lifecycle of claims.
✨Demonstrate Your Organisational Skills
Since the role requires a methodical and organised approach, share examples of how you manage your workload effectively. Discuss any tools or techniques you use to stay organised, especially when handling multiple priorities.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics related to construction and engineering claims.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, the types of claims you'll be handling, and the company's approach to professional development. This demonstrates your enthusiasm and willingness to engage.
