Assistant Meetings & Events Manager

Assistant Meetings & Events Manager

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.

In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.

As Assistant Meetings & Events Manager, your aim of this role is to maintain high standards of product and service, fostering a positive image for our guests and driving excellence across operations.

Benefits

• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata hotel
• 30% off Friends & Family rate SAYE (Save As You Earn Scheme
• Pension access (Ask your HR Manager for local pension information)
• Performance-related bonus plan
• Development Opportunities through our Dalata Academy to support your career journey
• Free employee meals on duty
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Responsibilities:

• Support the Director of Sales in achieving and exceeding departmental budget targets through effective reporting and monitoring systems.
• Engage with clients via phone and email, representing our company in a professional and friendly manner.
• Understand pricing strategies to maximize average room rates and ensure competitive positioning.
• Maintain accurate records and correspondence, updating files regularly to reflect current information.
• Ensure third-party website listings are up to date to optimize sales opportunities.
• Collaborate with various departments to meet requests and participate in Head of Department meetings as needed.
• Build and maintain effective relationships with colleagues and managers, fostering a positive work environment.
• Stay informed about hotel facilities and promotions, promoting them at every opportunity.
• Participate in training programs, job chats, and performance appraisals to ensure continued professional development.
• Handle complaints with care and professionalism, reporting to the Duty Manager when necessary.
• Facilitate excellent communication between the Sales and Operations teams.
• Keep the team updated on new conference and events packages, making information readily accessible.

About us

Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Chiswick, everything we do is a little more personal.

Whether thats getting to know you a little more or in the small gestures that make your stay that bit more memorable. Were always dedicated to experiences that are all about you. Located on the Chiswick High Road, its a place that has everything from food, culture and entertainment. If you want to see even more of London, were conveniently located just by Gunnersbury Underground Station which connects you across the city. Marrying contemporary design with stylish interiors, our 4-star hotel offers 11 sophisticated conference spaces, all flooded with natural daylight and fully accessible. We are just 20-minutes to London Heathrow, via the M4 motorway, and 20-minutes into central London.

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