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For Companies At a Glance
- Tasks: Lead strategic operations and inspire a team to transform lives through housing and support.
- Company: Join a multi-award-winning social enterprise making a real impact in the community.
- Benefits: Enjoy 25 days holiday, travel expenses, training allowance, and enhanced pension.
- Why this job: Shape the future of a values-led organisation while driving social change and operational excellence.
- Qualifications: Experience in asset management and leadership in fast-paced, values-driven environments required.
- Other info: Be part of an exciting growth phase with opportunities for personal and professional development.
The predicted salary is between 43200 - 72000 £ per year.
Principal People are proud to be partnering with Ashley Community & Housing Ltd, a multi-award-winning, purpose driven social enterprise, in the search for a new Operations Director. This is a rare opportunity to shape the strategic and operational future of a values-led organisation that transforms the lives of over 2,500 every year. ACH is one of the UK's most impactful housing and integration providers, supporting refugees and migrants to rebuild their lives through quality housing, employment support and community development. With over 130 staff across four regional offices and a Queen's Award for Enterprise in Social Mobility, ACH is entering an exciting phase of growth, transformation and investment.
The Role: This newly created leadership position offers full strategic and hands-on responsibility across asset management, housing performance, compliance and transformation. You'll lead and inspire a team of Housing Services Managers, working closely with the CEO and wider leadership to embed systems, scale impact and elevate ACH's operational excellence.
Key Responsibilities:
- Lead on strategic property, asset and housing operations across all regions
- Deliver transformation projects including systems, compliance and performance
- Drive high-quality, people-centred service delivery in a multicultural environment
- Ensure compliance with legislation and embed stock condition and internal control systems
- Collaborate with the CEO, senior team and Board to shape ACH's future
What We're Looking For:
- Strong experience in asset/property management, housing or facilities services
- Proven leadership in fast-paced, values-driven organisations
- Comfortable balancing strategic oversight with hands-on delivery
- Experience in social housing, supported housing or regulated services
- A people-focused leader, passionate about operational excellence and transformation
The Package:
- 25 days holiday + bank holidays
- Travel expenses paid + EV salary sacrifice scheme
- Annual training allowance
- Enhanced pension (5% contribution), parental leave, sick pay, wellbeing support
- Access to Jive Health EAP & frequent staff retreats.
If this role is of interest, please apply today.
Operations Director employer: Principal People Recruitment
Contact Detail:
Principal People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Familiarise yourself with the mission and values of Ashley Community & Housing Ltd. Understanding their commitment to social impact will help you align your experience and passion during discussions, showcasing that you're not just a fit for the role but also for the organisation's culture.
✨Tip Number 2
Network with current or former employees of ACH to gain insights into the company’s operations and challenges. This can provide you with valuable information to discuss in interviews, demonstrating your proactive approach and genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experiences that highlight your leadership skills and ability to drive transformation in a values-driven environment. Tailoring these stories to reflect the key responsibilities of the Operations Director role will make you stand out.
✨Tip Number 4
Stay updated on current trends and challenges in the social housing sector. Being knowledgeable about recent developments will allow you to engage in meaningful conversations during interviews, showing that you are well-informed and ready to tackle the complexities of the role.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with Ashley Community & Housing Ltd. Understand their mission, values, and the impact they have on the community. This will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: Emphasise your experience in asset management, housing, or facilities services. Provide specific examples of how you've led teams and delivered transformation projects in similar environments.
Showcase Leadership Skills: Demonstrate your leadership style and how it aligns with a people-focused approach. Include examples of how you've inspired teams and driven operational excellence in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for social impact and community development. Make sure to connect your personal values with those of ACH.
How to prepare for a job interview at Principal People Recruitment
✨Understand the Organisation's Values
Before your interview, take some time to research Ashley Community & Housing Ltd and their mission. Familiarise yourself with their values and how they impact their operations. This will help you align your answers with their ethos and demonstrate your commitment to their cause.
✨Showcase Your Leadership Experience
As an Operations Director, you'll need to lead a team effectively. Prepare examples of your past leadership experiences, particularly in fast-paced, values-driven environments. Highlight specific instances where you've inspired teams or driven transformation projects successfully.
✨Prepare for Strategic Questions
Expect questions that assess your strategic thinking and operational management skills. Be ready to discuss how you would approach asset management, compliance, and performance improvement. Think about how you can contribute to ACH's growth and transformation.
✨Demonstrate People-Centric Leadership
Since this role involves working in a multicultural environment, be prepared to discuss your experience in fostering inclusive teams. Share examples of how you've prioritised people-centred service delivery and how you plan to maintain high standards while managing diverse teams.
