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- Tasks: Manage depot operations, stock control, customer service, transport, and staff management.
- Company: Join Conquip Engineering Group, a leader in innovative construction and engineering solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team driving engineering excellence and continuous improvement.
- Qualifications: Strong communication, organisational skills, and a proactive attitude are essential; forklift licence is a plus.
- Other info: Opportunity for informal chats with the Head of Recruitment before applying.
The predicted salary is between 36000 - 60000 £ per year.
Location: Stoke-on-Trent, UK
Company: Conquip Engineering Group
About Us
Conquip Engineering Group is a leading innovator in the construction and engineering sectors, constantly pushing the boundaries through cutting-edge design and robust manufacturing solutions. We are proud to be at the forefront of engineering excellence, driven by a passion for innovation and continuous improvement.
Position Overview
The Depot Operations Manager is a vital role within our group, responsible for ensuring the smooth and efficient running of our Stoke-on-Trent depot. This role is crucial to the continual improvement of processes and systems, driving the depot to its full potential on a day-to-day basis.
Key Responsibilities:
- Stock Management: Manage the stock control of both new products and the hire fleet, including:
- Analysing product lines to determine high-performing and potential growth areas
- Maintaining accurate stock records
- Overseeing goods-in process, including washing and repair assessments
- Addressing customer requests promptly and professionally
- Resolving customer concerns and complaints raised by the sales team
- Exceeding customer expectations through exceptional performance
- Communicating with the Client Operations Department to ensure timely and accurate availability of stock for customer orders
- Ensure drivers meet Key Performance Indicators (KPIs)
- Collaborate with the transport team at head office to coordinate vehicles
- Providing work cover planning for holidays and sickness
- Training, developing, and motivating staff
- Recognising and providing feedback on individual performance
- Fostering a positive and efficient team attitude
- Ensure compliance with Quality, Health & Safety standards, and industry legislation
- Adhere to Conquip's processes and procedures
- Consistently meet workflow requirements from head office
Key Performance Indicators (KPIs):
- Efficiency of daily depot operations
- Consistent efficiency, productivity, and customer satisfaction
Key Personality Traits:
- Ability to work efficiently under pressure
- Effective communication skills, both written and verbal
- Excellent organisational skills
- Proactive, problem-solving attitude
- Positive and motivating attitude
- Prioritisation and time management skills
- Collaborative and strategic mindset
- Forklift licence is beneficial
- Proficient in Microsoft O365 suite and industry-specific rental systems
- Aligned with Conquip's core values
- Ability to deliver team briefings and toolbox talks
If you are interested in this key vacancy within our group, please apply directly to this advert or reach out to our Head of Recruitment for an informal chat. We look forward to meeting you.
Team Conquip
Locations
Depot Operations Manager employer: Conquip Engineering Group
Contact Detail:
Conquip Engineering Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Operations Manager
✨Tip Number 1
Familiarise yourself with Conquip Engineering Group's core values and mission. Understanding their commitment to innovation and excellence will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Research the latest trends in depot operations and stock management within the construction sector. Being knowledgeable about industry advancements will allow you to discuss relevant strategies and improvements that could benefit the Stoke-on-Trent depot.
✨Tip Number 3
Prepare examples of how you've successfully managed teams and improved operational efficiency in previous roles. Highlighting your leadership skills and problem-solving abilities will demonstrate your capability to excel as a Depot Operations Manager.
✨Tip Number 4
Network with current or former employees of Conquip Engineering Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Depot Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in depot operations, stock management, and customer service. Use specific examples that demonstrate your ability to manage teams and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with Conquip's core values and how you can contribute to their mission of engineering excellence.
Highlight Key Skills: In your application, emphasise your organisational skills, problem-solving attitude, and ability to work under pressure. These traits are crucial for the Depot Operations Manager role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Conquip Engineering Group
✨Know the Company Inside Out
Before your interview, make sure to research Conquip Engineering Group thoroughly. Understand their values, recent projects, and innovations in the construction and engineering sectors. This will help you demonstrate your genuine interest in the company and align your answers with their goals.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in depot operations or similar roles. Focus on specific examples where you've successfully managed stock, improved processes, or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Problem-Solving Skills
As a Depot Operations Manager, you'll face various challenges. Be ready to share examples of how you've tackled problems in the past, particularly in areas like customer service or staff management. Show that you can think on your feet and come up with effective solutions.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's future projects, team dynamics, or expectations for the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
