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- Tasks: Engage customers and create a positive shopping experience while managing store stock.
- Company: Join Cotton Traders, a trusted UK clothing retailer with a rich history since 1987.
- Benefits: Enjoy up to £12.21 per hour, generous discounts, and a health cash plan.
- Why this job: Be part of a passionate team in a supportive culture that values kindness and customer care.
- Qualifications: Ideal candidates are 18+, tech-savvy, flexible, and have a positive attitude.
- Other info: Explore our values on our website to understand life at CT better.
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Ely team.
Who are Cotton Traders? CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.
We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now. It would be advantageous if the new candidate was 18+, due to key holding and lone trading responsibilities.
Traditionally, our Sales Assistants are responsible for:
- Delivering a true and honest customer experience, treating those as you yourself would like to be treated
- Helping to merchandise the store in line with our brand guidance
- Managing store stockrooms, ensuring effective replenishment and stock control
- Serving customers in a helpful and pleasant manner
- Being kind to colleagues and others to create a happy and engaging workplace
Key skills and behaviours that we look for:
- Passionate about people and customer experiences
- Kind with morally sound values
- Open to change and challenge
- Flexibility
- Willing to work towards KPIs
- Competent with computers and willing to engage with technology
What’s on offer? We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:
- Up to £12.21 per hour, working 4 hours per week
- 28 days holiday (including bank holidays, pro-rata)
- Very generous clothing allowance
- Employee discounts for you and your family
- Health cash-plan
- Long service award
This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.
Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.
Retail Sales Assistant employer: Cotton Traders Limited
Contact Detail:
Cotton Traders Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Cotton Traders' values and culture. Understanding what makes us tick will help you align your attitude and approach during any interactions, showing that you're a great fit for our team.
✨Tip Number 2
Visit one of our stores before applying. This will give you a feel for the environment and allow you to observe how our current Retail Sales Assistants engage with customers, which can be invaluable for your interview.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've gone above and beyond to create a positive experience, as this is crucial for the role.
✨Tip Number 4
Show your enthusiasm for the brand! Whether it's through wearing our clothing or discussing your favourite products, demonstrating your passion for Cotton Traders can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Cotton Traders' values and culture. Visit their website to get a feel for what they stand for and how they treat their employees and customers.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills that align with the job description, such as your ability to provide excellent customer experiences and work well in a team.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Cotton Traders and how your values align with theirs. Show your personality and passion for customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are key traits for a Retail Sales Assistant.
How to prepare for a job interview at Cotton Traders Limited
✨Show Your Enthusiasm
Cotton Traders values a positive attitude, so make sure to express your enthusiasm for the role and the brand during the interview. Share why you’re passionate about customer service and how you can contribute to creating an engaging experience for customers.
✨Demonstrate Kindness and Team Spirit
Since the company prides itself on having a kind and supportive team, be prepared to discuss examples of how you've worked well with others in previous roles. Highlight any experiences where you’ve helped colleagues or contributed to a positive workplace culture.
✨Familiarise Yourself with the Brand
Before the interview, take some time to research Cotton Traders and its values. Understanding their history and mission will help you align your answers with what they are looking for, showing that you are genuinely interested in being part of their team.
✨Prepare for Customer Interaction Scenarios
As a Retail Sales Assistant, you'll be interacting with customers regularly. Prepare for situational questions about how you would handle various customer service scenarios. Think about how you would treat customers as you would like to be treated, which is a key value for Cotton Traders.
