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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and ensure top-notch service.
- Company: Join a well-established British company with a global presence.
- Benefits: Enjoy a competitive salary of £25,000 plus additional perks.
- Why this job: Perfect for recent grads looking to kickstart their career in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and German language skills.
- Other info: Located in Manchester, this role offers a chance to grow within a dynamic team.
The predicted salary is between 20000 - 28000 £ per year.
Also suitable for entry-level applicants without previous experience, recent graduates or equivalent, candidates without previous experience in Customer service.
Location: Manchester
Salary: £25,000 per annum plus benefits
Ref: 4262GC
The Company: A well-established British company with international operations.
Main duties: To be the initial point of contact for customers and provide the highest standard of customer experience.
The Role:
- Respond to customer enquiries via phone and email providing outstanding customer service.
- Be responsible for order processing recording data accurately.
- Identify customer needs and upsell products when appropriate.
- Support and collaborate with all departments to drive the success of the business.
- Proactively resolve any product or service issues to ensure customer satisfaction and loyalty.
- Co-ordinate with the warehouse ensuring timely dispatch of goods.
- Administrative duties as needed.
German speaking Customer Service Advisor employer: French Selection UK Careers
Contact Detail:
French Selection UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Service Advisor
✨Tip Number 1
Brush up on your German language skills! Since this role requires you to communicate effectively with German-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer inquiries or complaints, as demonstrating your problem-solving skills during an interview can really impress.
✨Tip Number 3
Research the company’s products and services. Understanding what they offer will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Tip Number 4
Prepare to discuss your teamwork skills. Since the role involves collaborating with different departments, be ready to share examples of how you've successfully worked in a team setting in the past.
We think you need these skills to ace German speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Customer Service Advisor.
Highlight Language Skills: Since this position requires German language proficiency, make sure to emphasise your language skills in your CV and cover letter. Mention any relevant experiences where you used German in a professional or academic setting.
Showcase Customer Service Skills: Even if you lack formal experience, think about situations where you've provided excellent service, whether in part-time jobs, internships, or volunteer work. Use specific examples to demonstrate your ability to handle customer inquiries and resolve issues.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you're interested in the role and how you can contribute to the company's success. Be sure to mention your enthusiasm for providing outstanding customer service and your willingness to learn.
How to prepare for a job interview at French Selection UK Careers
✨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with the language. Practise common customer service phrases and responses to ensure you can handle enquiries smoothly.
✨Know the Company
Research the company’s background, values, and products. Understanding their operations will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face. Prepare answers that demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Show Enthusiasm and Positivity
Customer service is all about creating a positive experience. During the interview, convey your enthusiasm for helping customers and your commitment to providing excellent service.
