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- Tasks: Join our Sewerage team to maintain and improve our sewerage network while working outdoors.
- Company: YTL UK is a leading water and sewerage company, committed to sustainability and community development.
- Benefits: Enjoy 25 days holiday, career progression, healthcare packages, and discounts from over 3,000 retailers.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact in your community.
- Qualifications: Customer-focused attitude, basic IT skills, and a valid driving licence are essential; training provided for specific certifications.
- Other info: Flexible stand-by arrangements and a supportive work culture with mental health resources.
The predicted salary is between 24000 - 36000 £ per year.
Do you like working outdoors? Are you looking for a role that offers development opportunities? If so, the Sewerage team would be perfect for you to start your career with an award-winning business.
As a Sewerage Operator you will be part of a team working to maintain our sewerage network to meet quality and customer service standards in accordance with wastewater procedures and work instructions.
You will be:
- working with customers to resolve reactive incidents, which may include blockages, pollution and flooding (internal and external)
- responsible for accurately collating and submitting feedback information from the site, such as incident forms
- responsible for your own health and safety as well as that of your team and any contractors, customers and the general public
- involved in routine maintenance as well as reactive work.
Because we provide a 24-hour service, you will be paid for stand-by arrangements, which will be on a rota basis, working one week in four, which will cover 365 days a year. The role involves travelling across the north of our region, which covers Bristol, South Gloucestershire, Wiltshire, B&NES and everywhere in between.
What you’ll need:
- Customer focused and a team player, you will have a conscientious and committed approach and ensure you continually provide a high-quality service with a strong focus on customer satisfaction and exceeding performance targets.
- Experience using single man jetting unit and CCTV equipment
- A QCF in sewerage operations or City & Guilds equivalent is beneficial but not essential, or you will be willing to undertake certification
- Confined space trained and Streetworks certification for working on the highway would be an advantage, but is not essential as training can be provided
- Basic IT knowledge, including Microsoft Office – full training will be provided for any internal systems
- To hold a valid driving licence. A company vehicle will be provided for your travel
- To be able to work in pressurised environments, 45 hours per week.
What you’ll receive:
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days’ holiday rising to 28 with length of service.
- The opportunity to buy up to ten days’ holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary, subject to conditions.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
Sewerage Operator employer: YTL UK
Contact Detail:
YTL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sewerage Operator
✨Tip Number 1
Familiarise yourself with the sewerage operations and maintenance processes. Understanding the basics of how the sewerage network functions will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Sewerage Operators if possible. They can provide insights into the day-to-day responsibilities and challenges of the job, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight any relevant experience you have with customer service, as this role involves working closely with customers to resolve issues. Be ready to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 4
Prepare to discuss your approach to health and safety, as this is a critical aspect of the role. Think about specific instances where you've prioritised safety in previous jobs or situations, and be ready to share those examples.
We think you need these skills to ace Sewerage Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work related to customer service, teamwork, and outdoor roles. Mention any specific skills like using jetting units or CCTV equipment if applicable.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for working outdoors and your commitment to customer satisfaction. Use specific examples from your past experiences that demonstrate your ability to handle reactive incidents and maintain high-quality service.
Highlight Relevant Certifications: If you have any certifications such as QCF in sewerage operations or confined space training, be sure to mention these in your application. If you are willing to undertake training, state this clearly to show your eagerness to learn.
Showcase Your Teamwork Skills: Since the role requires being a team player, include examples of how you've successfully worked in teams in previous jobs. Highlight your conscientious approach and how you contribute to a positive team environment.
How to prepare for a job interview at YTL UK
✨Show Your Customer Focus
As a Sewerage Operator, you'll be working closely with customers to resolve issues. Be prepared to discuss your previous experiences in customer service and how you handle challenging situations.
✨Demonstrate Teamwork Skills
This role requires a strong team player mentality. Share examples of how you've successfully collaborated with others in past roles, especially in high-pressure environments.
✨Highlight Relevant Experience
If you have experience with jetting units or CCTV equipment, make sure to mention it. Even if you don't, express your willingness to learn and undergo necessary training.
✨Discuss Health and Safety Awareness
Given the nature of the job, it's crucial to show that you prioritise health and safety. Be ready to talk about any relevant training you've had and how you ensure safety for yourself and your team.
