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- Tasks: Assist in running the showroom and support sales development while engaging with customers.
- Company: Join City Plumbing, a leader in plumbing and heating products with a focus on quality and service.
- Benefits: Enjoy flexible hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of a fun, inclusive team that values creativity and customer relationships.
- Qualifications: Sales experience is a plus, but a positive attitude and strong communication skills are key.
- Other info: We celebrate diversity and encourage everyone to apply, even if you don't meet every requirement.
Come and join us as a results driven Showroom Sales Assistant on a 37.5 flexible hours basis to grow and deliver sales as part of a hugely successful branch team. As a Showroom Sales Assistant, you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life - this is where you come in!
You will support the Showroom Sales Manager with the day to day running of the showroom, and assist in sales business development. The Showroom Sales Assistant will visit customers in their homes to take measurements, ahead of working to design their ideal bathroom. You’ll also attend networking events as well as having the opportunity to run them.
The Showroom Sales Assistant will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
- To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.
- Deliver an exceptionally high level of service.
- Work and collaborate with your in-branch colleagues to build relationships and cross sell to our current trade customers.
- Assist in making sure the bathroom showroom is known locally, using creative ways to ensure the local area knows you are there and the brilliant service you offer.
- Always strive to make your showroom the best in order to anticipate and exceed customer needs.
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important! Whilst sales experience is not essential, it is important to understand that this is a results based role with a strong focus on targeted sales. Your ability to influence along with your persuasive nature will aid your success in this role; with bags of energy and enthusiasm you’ll be a confident go-getter who is passionate about delivering an exceptionally high level of customer service.
You will use a combination of intensive training and a natural desire to achieve and drive sales through the development of strong customer relationships and bringing new customers into the showroom. You’ll be flexible with working hours, and your approach to delivering customer and business needs.
- Tenacity and resilience.
- A pro-active approach to sales, with a strong desire and ability to win and grow new business.
- Excellent communication skills.
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
- Bonus.
- Discounts, savings and cash back at numerous retailers.
- Life assurance.
- Extended family policy including maternity, paternity, additional annual leave and more.
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
- Complete induction and a company that lets you grow and encourages development.
- Financial education and loans.
- Flexible working options.
- A business striving to create an environment of inclusion so everyone can be their true self.
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Showroom Sales Assistant - flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Sales Assistant - flexible hours
✨Tip Number 1
Familiarise yourself with the latest bathroom design trends and products. This knowledge will not only help you engage customers effectively but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Network within the local community and attend relevant events to build relationships. This proactive approach can lead to potential customer referrals and show your commitment to growing the showroom's presence.
✨Tip Number 3
Practice your communication skills by engaging with friends or family in mock sales scenarios. This will help you become more confident in building rapport with customers, which is crucial for this role.
✨Tip Number 4
Showcase your flexibility and willingness to adapt by being open about your availability during peak times. Highlighting this during conversations can set you apart as a dedicated candidate ready to meet customer needs.
We think you need these skills to ace Showroom Sales Assistant - flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales or customer service. Emphasise any previous roles where you built rapport with customers or worked in a team environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to influence and your proactive approach to sales.
Showcase Your Customer Service Skills: Provide examples of how you've delivered exceptional customer service in the past. This could include situations where you exceeded customer expectations or resolved issues effectively.
Highlight Flexibility and Teamwork: Since the role requires flexibility in working hours and collaboration with colleagues, mention any experiences that demonstrate your adaptability and ability to work well in a team setting.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experience, even if it's not directly related. Highlight any instances where you've successfully influenced a customer or closed a sale, as this role is results-driven.
✨Demonstrate Your Customer Service Skills
Since the role focuses heavily on customer relationships, be ready to share examples of how you've built rapport with customers in the past. Show that you understand the importance of delivering exceptional service.
✨Emphasise Flexibility and Teamwork
This position requires flexibility in working hours and collaboration with colleagues. Be sure to express your willingness to adapt and work as part of a team, sharing any relevant experiences that showcase these traits.
✨Bring Creative Ideas
The job involves making the showroom known locally and attracting customers. Think of creative strategies you could implement and be ready to discuss them during the interview. This shows initiative and a proactive approach to sales.
