At a Glance
- Tasks: Deliver top-notch customer service and promote our fabulous products.
- Company: Join Swatch, a vibrant brand known for its stylish watches and accessories.
- Benefits: Enjoy flexible hours, team training, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Bring your positive attitude and passion for retail; experience is a plus!
- Other info: Opportunities for growth and development in a trendy retail setting.
To provide exceptional levels of customer service to all customers. Merchandise, promote, and sell all products to end consumers. Meet all sales targets and store objectives.
Responsibilities
- Deliver excellent customer service and build rapport with customers.
- Promote and sell products, achieving sales targets.
- Maintain product knowledge and stay informed about new ranges.
- Assist in store security and loss prevention measures.
- Handle transactions responsibly, including cash and card payments.
- Keep the store clean, organized, and safe.
- Communicate professionally with customers and colleagues.
- Participate in training and team briefings.
Qualifications and Skills
- Positive, outgoing personality with good communication skills.
- Passion for customer service and retail.
- Adaptability and ability to work in a team.
- Experience in retail or fashion accessories is preferred.
- Flexible with shifts and working hours, including late nights and special events.
- Experience with international customers and multilingual abilities are advantageous.
- Strong focus on exceeding KPIs and sales goals.
Additional Information
- Ensure compliance with health and safety regulations.
- Maintain store security and handle deliveries properly.
- Adhere to company policies and procedures.
How to Apply
Apply online with your CV using the provided links.
Retail Sales Advisor (40 and 20 hour roles) employer: St. David's Ltd.
Contact Detail:
St. David's Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor (40 and 20 hour roles)
✨Tip Number 1
Familiarise yourself with Swatch's product range and current promotions. This knowledge will not only help you engage customers effectively but also demonstrate your genuine interest in the brand during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions and show that you can handle various customer needs and situations.
✨Tip Number 3
Network with current or former employees of Swatch to gain insights into the company culture and expectations. They can provide valuable tips on what the hiring managers are looking for in a candidate.
✨Tip Number 4
Be ready to discuss your previous retail experiences and how they relate to the role. Highlight specific examples where you exceeded sales targets or provided exceptional customer service to make a strong impression.
We think you need these skills to ace Retail Sales Advisor (40 and 20 hour roles)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you met sales targets or provided exceptional customer service, as these are key for the Retail Sales Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully engaged with customers and contributed to sales in past roles. This is your chance to show your personality!
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, teamwork, and adaptability. If you have experience with international customers or multilingual abilities, be sure to mention these as they are advantageous.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at St. David's Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Demonstrate Product Knowledge
Before the interview, research Swatch's products and current promotions. Being able to discuss their latest ranges or popular items will show that you're proactive and genuinely interested in the brand.
✨Highlight Teamwork Skills
Retail is all about teamwork, so be prepared to discuss how you've successfully worked with others in previous roles. Share stories that illustrate your ability to collaborate and adapt in a fast-paced environment.
✨Prepare for Common Retail Scenarios
Think about common retail situations, such as handling difficult customers or meeting sales targets. Prepare responses that showcase your problem-solving skills and ability to stay calm under pressure.