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For Companies At a Glance
- Tasks: Lead customer implementations and provide expert guidance on Workforce Software products.
- Company: Join a dynamic team focused on innovative workforce solutions and client success.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Make an impact by optimising workforce management for clients while growing your expertise.
- Qualifications: Bachelor's degree or equivalent experience; 5+ years in time and attendance software required.
- Other info: Mentorship opportunities available for junior consultants to enhance your leadership skills.
The predicted salary is between 43200 - 72000 £ per year.
Leads implementations for customers. Provides quality control of client deliverables and supporting presales. Provides functional expertise, guidance, and instruction on SuccessFactors’ products. Conducts presentations within the organization and externally to represent the brands.
Essential Functions
- Functions as an individual contributor and subject matter expert to deliver Workforce Software Projects/ Time Management support.
- Manages customer request for assistance with incidents, enhancements, and instance refreshes.
- Creates and delivers high quality demonstrations and presentations.
- Designs, configures, and provides support oversight of the multi-modules of the Workforce Software Suite.
- Delivers best practice and compliance consulting services to customer.
- Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction.
- Delivers workforce management functionality specifications for the technical team to build interfaces.
- Works with client to plan and organize QA testing of configuration changes.
- Facilitates knowledge transfer with clients via customer/administrator and end user training.
- Interacts with Software Specific Partner Resources in addition to payroll vendors, client contacts and internal teams.
- Understanding of clients’ Payroll business requirements and objectives.
- Mentors junior consultants by coaching and/or training them on new systems, enhancements, and project deliverables; providing quality review of work.
- Completes continuing education activities to attain and maintain professional certifications, including continuous learning of new lines of HR business and Workforce Software products/technologies.
Required Qualifications
- Bachelor’s degree in information systems/technology or business, or equivalent experience in a relevant field.
- 5+ years of related industry experience with country specific time and attendance background. Experience completing multiple time and attendance implementation projects. Direct experience participating in software implementation projects.
- 5+ years of Workforce Software Suite experience including complex global time configuration.
- Level 1 Time and Attendance Workforce Software certification with demonstrated Level 2 capability.
- Workforce Software Forecasting and Scheduling Functional and Technical certification.
Knowledge, Skills, and Abilities (KSAs)
- Advanced capacity to write complex Time and Attendance Configuration and Rules.
- Deep knowledge of the HCM to Workforce time integration needs.
- Advanced understanding of the End of Period Processing and Payroll export.
- Advanced understanding of HR functions and business processes.
- Advanced knowledge of SuccessFactors product.
- Ability to attentively listen and effectively communicate with clients to build relationships.
- Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
- Ability to work collaboratively as part of a project team, deploying the features and functions of Workforce Software Suite products as outlined in the Statement of Work.
- Ability to create and deliver presentations.
- Ability to manage time and multiple projects with a high degree of diligence.
Competencies
- Excellence
- Respect
- Collaboration
- Integrity
- Courage
EEO Statement: This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Principal Consultant, Workforce Software employer: Rizing
Contact Detail:
Rizing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Consultant, Workforce Software
✨Tip Number 1
Familiarise yourself with the Workforce Software Suite and its functionalities. Understanding the specific modules and how they integrate with HR processes will give you an edge during interviews, as you'll be able to discuss your insights and experiences confidently.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to showcase your presentation skills. Since the role involves creating and delivering high-quality demonstrations, practice presenting complex information clearly and engagingly. This will help you stand out during the interview process.
✨Tip Number 4
Stay updated on the latest trends in workforce management and HR technology. Being knowledgeable about industry developments will not only enhance your expertise but also demonstrate your commitment to continuous learning, which is highly valued in this role.
We think you need these skills to ace Principal Consultant, Workforce Software
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Workforce Software and time management. Emphasise your 5+ years of industry experience and any specific projects you've completed that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of Principal Consultant. Mention your expertise in SuccessFactors products and how you can contribute to the company's success through your functional knowledge and client relationship skills.
Showcase Your Certifications: Clearly list your Level 1 and Level 2 Time and Attendance Workforce Software certifications in your application. This will demonstrate your qualifications and commitment to professional development in this field.
Prepare for Potential Questions: Anticipate questions related to your experience with complex global time configurations and your approach to managing customer requests. Be ready to provide examples of how you've successfully delivered projects and mentored junior consultants.
How to prepare for a job interview at Rizing
✨Showcase Your Expertise
As a Principal Consultant, it's crucial to demonstrate your deep knowledge of Workforce Software and its applications. Be prepared to discuss specific projects you've led, focusing on your role in implementing time and attendance solutions.
✨Prepare for Technical Questions
Expect technical questions related to the Workforce Software Suite and its functionalities. Brush up on your understanding of complex global time configurations and be ready to explain how you've applied this knowledge in past roles.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you’ve facilitated knowledge transfer or conducted training sessions with clients.
✨Highlight Your Mentorship Experience
Since mentoring junior consultants is part of the job, be sure to share examples of how you've coached others. Discuss the impact of your mentorship on their development and the overall success of projects.
