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- Tasks: Lead the reservations team and manage daily revenue practices.
- Company: Whatley Manor Hotel is a luxury 5* hotel in the Cotswolds, offering a unique experience.
- Benefits: Enjoy free meals, discounts, spa access, and paid birthday leave in a stunning environment.
- Why this job: Join a passionate team in a beautiful setting with excellent career growth opportunities.
- Qualifications: Proven experience in reservations management and team leadership required.
- Other info: We are a Disability Confident employer and close for Christmas to support work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Exciting new opportunity to join our team as Reservations & Revenue Manager, responsible for the professional and smooth administration of our reservations department. In this role you will lead and manage the hotel's reservations team while overseeing the implementation and delivery of daily revenue management practices.
Working closely with the Commercial Manager, our Reservations & Revenue Manager will help maximise revenue, occupancy, and profitability across all distribution channels. This includes:
- Managing rates and inventory across booking platforms
- Monitoring and analysing booking patterns and market trends
- Collaborating with key departments to optimise business performance
- Implementing dynamic pricing strategies and supporting forecast accuracy
The ideal candidate for Reservations and Revenue Manager will bring strong commercial acumen, exceptional organisational skills, and a natural ability to lead and build rapport. You will be confident, analytical, and collaborative with a passion for hospitality and a keen eye for opportunity. You will have proven experience in reservations management and team leadership. Familiarity with systems such as HART, or similar PMS/event booking tools, would be advantageous.
Whatley Manor Hotel and Spa is a luxury 5* hotel that operates like a house and feels like a home. Less than 30 minutes from Chippenham, Stroud, Tetbury and Cirencester, we are commutable from many locations in Gloucestershire, Wiltshire, Bath & Bristol. This beautifully restored 18th century manor house hotel and spa offers a grown-up getaway in the heart of the Cotswolds. Set in 12 acres of beautifully kept gardens, we have 23 individually decorated rooms and suites, our luxury Aquarias spa and gym, conference facilities and our very own 40 seat cinema! Coupled with this, we are very proud of our range of dining options which includes our Michelin starred restaurant The Dining Room and Grey's, Whatley's answer to casual dining, a modern dining experience lending itself to the utmost relaxation of our guests.
We are AA 5 red star Inspectors Choice Hotel and are a proud member of Pride of Britain collection. To find out more about us, please see our company website. In particular, do watch our hotel film and check out our sustainability story.
Benefits - Alongside a competitive salary and attractive service charge which is paid monthly, as Reservations & Revenue Manager, you will enjoy additional benefits: A stunning working environment, free meals on duty, discounts on room rates, food and beverage and spa products, discounts on other Pride of Britain properties, free use of our spa and gym, workplace pension, long service awards, a generous employee referral scheme, an employee assistance program, service enhanced holiday and pension benefits. Excellent operational and sustainability training and fantastic career opportunities for those keen to progress. An extra perk is that we close for Christmas to allow our teams some quality time with family and friends. We also enjoy paid birthday leave.
Please note: We are a Disability Confident committed employer. In line with the Asylum & Immigration Act all applicants must be eligible to live and work in the UK. Click on the Apply button to be our next Reservations & Revenue Manager - we look forward to hearing from you!
Reservations & Revenue Manager employer: Whatley Manor Hotel and Spa
Contact Detail:
Whatley Manor Hotel and Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Revenue Manager
✨Tip Number 1
Familiarise yourself with the latest trends in revenue management and reservations systems. Understanding tools like HART or similar PMS/event booking tools will give you an edge, as you'll be able to speak confidently about how you can leverage these systems to optimise revenue.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in reservations management. Attend industry events or join online forums to connect with others and gain insights that could help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a reservations team or implemented dynamic pricing strategies in the past. Being able to share your achievements will demonstrate your capability and confidence in the role.
✨Tip Number 4
Research Whatley Manor Hotel and Spa thoroughly, including their sustainability initiatives and unique offerings. Showing genuine interest in the hotel’s values and operations during your conversation will help you make a memorable impression.
We think you need these skills to ace Reservations & Revenue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reservations management and team leadership. Emphasise any familiarity with systems like HART or similar PMS/event booking tools, as this will be advantageous.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong commercial acumen and organisational skills. Use specific examples from your past experiences to demonstrate your ability to lead teams and optimise business performance.
Highlight Analytical Skills: In your application, mention your analytical skills and how you've used them to monitor booking patterns and market trends. This is crucial for the role, so provide concrete examples of how you've successfully implemented dynamic pricing strategies.
Show Passion for Hospitality: Convey your passion for the hospitality industry in your application. Discuss why you are excited about the opportunity at Whatley Manor Hotel and Spa and how you can contribute to their mission of maximising revenue and enhancing guest experiences.
How to prepare for a job interview at Whatley Manor Hotel and Spa
✨Showcase Your Leadership Skills
As a Reservations & Revenue Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you motivated your team or improved performance.
✨Demonstrate Your Analytical Abilities
This role requires strong analytical skills to monitor booking patterns and market trends. Be ready to talk about your experience with data analysis and how you've used insights to drive revenue management strategies in previous roles.
✨Familiarise Yourself with Relevant Systems
Knowledge of systems like HART or similar PMS/event booking tools is advantageous. If you have experience with these or similar platforms, make sure to mention it during the interview. If not, do some research to show your willingness to learn.
✨Understand the Company Culture
Whatley Manor Hotel and Spa prides itself on its luxury and hospitality. Familiarise yourself with their values and culture by watching their hotel film and reading about their sustainability story. This will help you align your answers with what they value in a candidate.
