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- Tasks: Engage customers and promote BMW's unique features and benefits.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on excellence.
- Benefits: Enjoy extensive training, competitive pay, and an industry-leading benefits package.
- Why this job: Perfect for those who love customer interaction and want to work with a prestigious brand.
- Qualifications: Retail experience and a passion for customer service are essential; driving license is a plus.
- Other info: Full-time role may include weekends; be part of a motivated and successful team.
The predicted salary is between 24000 - 36000 £ per year.
About the role A fantastic opportunity is available for a Brand Expert/Trainee Sales to join our team at Sytner Oldbury. As a Sytner Brand Expert/Trainee Sales, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the BMW. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. A driving licence would be beneficial for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an…
Brand Expert/Trainee Sales employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Expert/Trainee Sales
✨Tip Number 1
Familiarize yourself with the BMW brand and its unique selling points. Understanding the products you will be promoting is crucial, so take the time to research BMW's latest models, features, and accessories.
✨Tip Number 2
Practice your customer engagement skills. Since you'll be the first point of contact for customers, role-playing different scenarios with friends or family can help you build confidence in initiating conversations and building rapport.
✨Tip Number 3
Showcase your passion for customer service during the interview process. Share specific examples from your previous retail experience where you went above and beyond to ensure customer satisfaction.
✨Tip Number 4
Be prepared to discuss your motivation for working with a prestige brand like BMW. Highlight your enthusiasm for the automotive industry and how you align with Sytner's values of continuous improvement and exceptional service.
We think you need these skills to ace Brand Expert/Trainee Sales
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Brand Expert/Trainee Sales position. Understand the key responsibilities and required skills, such as customer service experience and a passion for the BMW brand.
Tailor Your CV: Customize your CV to highlight relevant retail experience and any previous roles that demonstrate your ability to provide exceptional customer care. Emphasize your enthusiasm for the automotive industry and any knowledge of BMW products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work with a prestigious brand like BMW. Mention specific examples of how you've excelled in customer interactions and how you can contribute to the Sytner team.
Highlight Your Availability: Since the role may require weekend work, make sure to mention your availability in your application. This shows your commitment and flexibility, which are important traits for this position.
How to prepare for a job interview at Sytner Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your previous retail experience where you went above and beyond to assist customers.
✨Know the Brand Inside Out
Research BMW and its unique selling points thoroughly. Be prepared to discuss what makes the brand stand out and how you can convey that to potential customers.
✨Demonstrate Your Communication Skills
As a Brand Expert, building rapport with customers is crucial. Practice your conversational skills and think of ways to engage customers effectively, showcasing your ability to initiate conversations.
✨Highlight Your Team Spirit
Sytner values teamwork, so be ready to talk about your experiences working in a team environment. Share how you contribute to a positive team dynamic and support your colleagues.
