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- Tasks: Lead a team to create innovative and accessible interaction designs for DWP users.
- Company: Join DWP, the UK's largest government department, making a real impact on millions of lives.
- Benefits: Enjoy hybrid working, flexible hours, a generous pension, and 26-31 days of holiday.
- Why this job: Be part of a collaborative culture that values innovation and user-focused design.
- Qualifications: Experience in user research, design strategy, and leading design teams is essential.
- Other info: Access professional development and a vibrant design community while working in a supportive environment.
The predicted salary is between 57700 - 77800 £ per year.
We are looking for a Lead Interaction Designer to inspire, lead and manage a team of interaction design experts. Together you'll deliver innovative, accessible and simple interaction solutions that help millions of DWP users navigate and use our systems and services.
Our DWP Digital teams are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We're the UK's largest government department. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- You've got solid experience using research, data, and evidence to design services that genuinely meet user needs.
- You help teams stay focused on users, even when things get tricky with policy, tech, or service limitations.
- You've worked in complex environments and know how to shape smart design strategies to help raise the overall design standards across teams.
- You know how to lead prototyping efforts, explore ideas and reduce risks.
- You're confident explaining design decisions to different audiences, including senior leaders, as well as supporting others to share their work with the wider community and build a collaborative design culture.
- You're a strong advocate for inclusive and accessible design, making sure services meet WCAG 2.2 AA standards.
- Leading design work across teams and departments, you drive innovation and encourage other designers to grow and improve how design is done at scale.
You and your role
As a Senior Interaction Designer you'll be driving innovation, creating new UX/UI designs that are simpler, faster and easier to use, making DWP systems and services accessible to all. You will make design choices based on user data and user research, and create prototypes to test that your designs meet the needs of the end user.
We work in collaborative agile teams. You'll work alongside researchers, developers, product managers, architects and more to deliver services that really work for our users. You'll also be part of a wider DWP design community where you share solutions and best practice, and access learning and development that helps you be at your best now and in your future career.
Details
- Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield.
- Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
- Pay: We offer competitive pay of up to £77,740.
- Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
- Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Lead Interaction Designer in Sheffield employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Interaction Designer in Sheffield
✨Tip Number 1
Familiarise yourself with DWP's mission and values. Understanding their focus on user-centric design and accessibility will help you align your experience with their goals during discussions.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed design teams in the past. Highlight specific examples where you've driven innovation and improved design standards.
✨Tip Number 3
Showcase your knowledge of WCAG 2.2 AA standards and inclusive design practices. Be ready to explain how you've implemented these principles in your previous projects.
✨Tip Number 4
Engage with the DWP design community online. Follow their social media channels and participate in discussions to demonstrate your enthusiasm for collaboration and continuous learning.
We think you need these skills to ace Lead Interaction Designer in Sheffield
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Lead Interaction Designer position. Tailor your application to highlight how your skills and experiences align with what DWP is looking for.
Showcase Relevant Experience: In your CV and cover letter, emphasise your solid experience in using research and data to design user-centric services. Provide specific examples of how you've led design projects and improved design standards in complex environments.
Highlight Leadership Skills: Since this role involves leading a team, be sure to mention any previous leadership or mentoring experiences. Discuss how you've inspired others and fostered a collaborative design culture in your past roles.
Focus on Accessibility: DWP values inclusive and accessible design. Make sure to mention your commitment to accessibility standards, such as WCAG 2.2 AA, and provide examples of how you've implemented these in your previous work.
How to prepare for a job interview at DWP Digital
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you use research, data, and user feedback to inform your design decisions. This will demonstrate your ability to create user-centred solutions.
✨Emphasise Collaboration
Since the role involves working with various teams, share examples of how you've successfully collaborated with researchers, developers, and product managers in the past. This shows that you can thrive in a team-oriented environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in complex environments. Think about past challenges you've faced and how you navigated them while keeping user needs at the forefront.
✨Advocate for Accessibility
As an advocate for inclusive design, be ready to discuss how you ensure your designs meet accessibility standards like WCAG 2.2 AA. Share specific examples of how you've implemented accessible design in your previous projects.
