Healthcare claims associate (, , United Kingdom)

Job Competency Maintain client relationships and ensure service standards adhered to by all providers, proactively interacting with clients, insurers, law firms, Adjusters and TPAs to facilitate efficient claim handling/procedures. Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits and large loss claim reviews are required. Manage those claims from first notification to settlement that require cradle to grave handling/advocacy attention. Assist in the design and implementation of bespoke claim procedures for clients. In partnership with the Claims Analyst, delivery of claims analysis reports identifying trends and discuss the findings and solutions with clients. Attending/leading regular claims meetings with clients, insurers, law firms and TPAs. Understanding and interpreting policy language and coverage Experience/Skills: A strong track record of handling and investigating claims, preferably in the medical malpractice or healthcare field. Familiarity with medical terminology, legal principles, and regulatory requirements related to claims handling. Strong analytical and problem-solving skills to assess liability, quantum, and claim strategy. Ability to build and maintain strong relationships with clients and external partners. Excellent organisational, communication and presentation skills.