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- Tasks: Manage a retirement living service, ensuring high-quality support for residents.
- Company: BDS is dedicated to providing exceptional retirement living services in London.
- Benefits: Enjoy a competitive pay rate and the potential for a permanent position.
- Why this job: Make a real difference in the lives of older residents while engaging with the community.
- Qualifications: Experience in housing or working with older people is preferred; strong customer service skills are essential.
- Other info: This is a temporary role with the possibility of becoming permanent for the right candidate.
BDS are currently recruiting for a Retirement Living Manager for a retirement living service based in Golders Green, London. The ideal candidate will have experience in the following:
- Supported or retirement housing
- Liaising with external providers
You will provide daily communication with the residents, who live independently within the Schemes. You will be responsible for assessing residents' daily needs and signposting information. You will also report repairs and complete Health and Safety Checks and be in charge of the running of the Scheme as a whole, delivering a constant high service at all times. Managing voids and lettings, ensuring the scheme is maintained, and developing strong links within the local community are all key aspects of the role. Additionally, you’ll be responsible for resident engagement and involvement and promoting the scheme as a vital local resource.
36 hours a week working Monday to Friday. This is a temporary ongoing position in the first instance; however, it may become permanent for the right person. Rate of pay: £15.49 Per Hour PAYE, £20 per hour UMB.
The ideal candidate:
- Must be able to work on own initiative
- Must be computer literate
- Must be able to easily learn new systems
- Excellent customer service
- Previous housing experience preferred
- Previous experience of working with older people preferred
The successful candidate will be required to have a full Enhanced DBS Certificate. Apply now for immediate consideration.
Retirement Living Manager employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Living Manager
✨Tip Number 1
Familiarise yourself with the local community in Golders Green. Understanding the demographics and needs of the residents will help you demonstrate your commitment to enhancing their living experience during interviews.
✨Tip Number 2
Network with professionals in the retirement housing sector. Attend local events or join online forums where you can connect with others who have experience in similar roles, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed resident engagement in previous roles. Highlighting your ability to foster a sense of community will set you apart from other candidates.
✨Tip Number 4
Research the latest trends and best practices in retirement living management. Being knowledgeable about current issues and solutions in the field will show your dedication and readiness to take on the role effectively.
We think you need these skills to ace Retirement Living Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported or retirement housing. Emphasise any previous roles where you liaised with external providers or managed resident needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with older people and your commitment to providing high-quality service. Mention specific examples of how you've successfully engaged with residents or improved their living conditions.
Highlight Key Skills: Clearly outline your skills in customer service, initiative, and computer literacy. Provide examples of how you've used these skills in past roles, especially in managing housing schemes or community engagement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at BDS (Northern) Limited
✨Showcase Your Experience
Make sure to highlight your previous experience in supported or retirement housing. Be prepared to discuss specific examples of how you've successfully managed similar responsibilities, such as liaising with external providers and assessing residents' needs.
✨Demonstrate Strong Communication Skills
Since daily communication with residents is key, practice articulating how you would engage with them effectively. Think about how you can convey empathy and understanding, especially when discussing sensitive topics related to their living conditions.
✨Highlight Community Engagement
Discuss any past experiences where you've developed strong links within a community. Be ready to share ideas on how you would promote the retirement living scheme as a vital local resource and engage residents in community activities.
✨Prepare for Health and Safety Questions
Given the importance of health and safety checks in this role, brush up on relevant regulations and best practices. Be prepared to explain how you would ensure compliance and maintain a safe environment for residents.
