Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead membership operations and enhance member engagement strategies.
- Company: Join a prestigious professional body with a global membership base.
- Benefits: Enjoy a high-profile leadership role with a competitive salary and growth opportunities.
- Why this job: Shape the future of member engagement in a dynamic, collaborative environment.
- Qualifications: Experience in membership functions and strong leadership skills required.
- Other info: Work permit may be needed if not a passport holder of the country.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced membership leader with a passion for enhancing member value, driving engagement, and delivering strategic results in a complex organisation? We are seeking a forward-thinking and dynamic Head of Membership to lead on the delivery of membership operations, income, benefits, and engagement strategies for a prestigious professional body with global members. This is a high-profile leadership role requiring both strategic vision and operational delivery. You’ll be responsible for shaping and evolving a compelling member offer, managing a team of two managers and supporting a multi-million-pound membership income stream that represents a significant portion of the organisation’s revenue.
Responsibilities:
- Lead and innovate the organisation’s membership strategy / benefits portfolio, ensuring engagement across diverse member groups.
- Use data and feedback to continually improve member services.
- Collaborate with digital, finance, content, and governance teams to enhance processes, technology, and communication strategies.
- Champion member-focused insight, leading regular engagement through surveys, focus groups and analytics.
- Contribute to budget planning and oversee the implementation and reporting of membership income streams.
This role is ideal for a strategic thinker with excellent interpersonal and leadership skills. You’ll be an accomplished communicator, comfortable managing internal stakeholders, committees, and senior executives, and have a proven track record of delivering complex service improvements and digital transformations in a member-led environment.
You will bring:
- Experience in leading membership functions and engagement programmes.
- Financial planning, reporting and using insight to inform decision making.
- Collaborative and solution-focused mindset, with the ability to inspire and develop teams.
- Proven experience of working across departments to deliver impactful change.
If you are excited by the opportunity to shape the future of member engagement, we would love to hear from you.
Head of Membership employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership
✨Tip Number 1
Familiarise yourself with the latest trends in membership engagement and value creation. This will not only help you understand the role better but also allow you to discuss innovative ideas during interviews.
✨Tip Number 2
Network with professionals in the membership sector, especially those who have experience in leadership roles. Engaging with them can provide insights into the challenges and expectations of the position.
✨Tip Number 3
Prepare to showcase your experience in leading teams and driving strategic initiatives. Be ready to share specific examples of how you've successfully implemented membership strategies in previous roles.
✨Tip Number 4
Research our organisation thoroughly, including our current membership offerings and any recent changes or initiatives. This knowledge will demonstrate your genuine interest and commitment to enhancing member value.
We think you need these skills to ace Head of Membership
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of Membership position. Identify key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in membership functions and engagement programmes. Use specific examples that demonstrate your strategic thinking and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing member value and driving engagement. Mention your experience in financial planning and collaboration across departments, as these are crucial for the role.
Highlight Achievements: In both your CV and cover letter, focus on quantifiable achievements from your previous roles. For instance, mention any successful membership strategies you implemented or improvements in member engagement metrics.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Strategic Vision
As a Head of Membership, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've shaped membership strategies in the past and be ready to discuss how you would enhance member value and engagement in this role.
✨Highlight Collaborative Successes
This role requires collaboration across various departments. Be sure to share specific instances where you've successfully worked with teams like digital, finance, or governance to implement impactful changes. This will show your ability to foster teamwork and drive results.
✨Emphasise Data-Driven Decisions
The job description mentions using data and feedback to improve member services. Come prepared with examples of how you've used analytics to inform decisions and enhance member experiences. This will highlight your analytical skills and commitment to continuous improvement.
✨Demonstrate Leadership Skills
As you'll be managing a team, it's important to convey your leadership style. Share stories that illustrate how you've inspired and developed teams in the past, particularly in a membership context. This will help interviewers see your potential as a leader within their organisation.
