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- Tasks: Coordinate training sessions, manage course materials, and support delegates throughout their learning journey.
- Company: EA Technology is a global leader in power engineering solutions with a focus on innovation and employee wellbeing.
- Benefits: Enjoy up to £27,000, flexible working, 25 days holiday, and comprehensive health benefits.
- Why this job: Join a supportive team that values creativity and collaboration, making a real impact in the industry.
- Qualifications: Customer service experience, MS Office proficiency, and strong communication skills are essential.
- Other info: This role requires on-site presence in Capenhurst, Chester, five days a week.
The predicted salary is between 21600 - 37800 £ per year.
EA Technology is a global, independent provider of end-to-end power engineering solutions, supporting customers in managing and operating electrical networks. We’re a well-established, positive culture-based company with innovation and creativity at our core. We’re also a forward-thinking business and we live by our values: Collaboration, Creativity, Integrity and Impact. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do their best work. We encourage and cultivate individual creativeness, understanding that every person at EA Technology is critical to achieving our company goals. This spirit impacts our internal culture and the positive way we interact which is why so many of our employees stay with us long term.
Due to an internal promotion, we have a vacancy for a L&D Coordinator to join our fantastic Training Team. You will be working closely with a talented team of people with many years’ industry experience who are supportive, collaborative and very inclusive.
This role requires you to be on-site in Capenhurst near Chester (CH1 6ES) 5 days per week. Please apply ONLY if you live within a reasonable commuting distance.
About the Learning and Development Coordinator role:
- First point of contact for information on all training enquiries
- Meet and greet delegates, complete registers and carry out face to face feedback sessions when required
- Produce and distribute course material, set out rooms and assist in smooth running of all course delivery
- Liaise with course speakers and attendees prior to and during course delivery
- Process bookings and course payments including PO and invoice processing
- Maintain course registers and distribute joining instructions
- Updating and working within Training Management System
- Responsible for booking of hotels, hire cars etc. to facilitate offsite course delivery
- Assist in compiling post-course financial and statistical reports for internal stakeholders
- Working with key stakeholders at various levels to identify and clarify the requirements and expectations for each course
- Assist with website content updates
- General assistance with EA Training business needs
What we’ll need from you as the Learning and Development Coordinator:
- Experience within a customer facing role, reception, hospitality or retail would be ideal
- Proficient in MS Office
- Strong attention to detail with the ability to multi-task under pressure, working to very strict deadlines
- Excellent written and oral communication skills
- Flexibility to adapt to EA Training requirements
- Positive can-do attitude
- Personable and willing to go the extra mile
- Experience of Learning Management (ePortfolio) systems would be an advantage as would experience working with CRM systems
What we can offer you as the Learning and Development Coordinator:
- Up to £27,000
- Career development opportunities: We offer genuine pathways for growth within our company.
- Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives.
- Holidays: 25 days of annual leave, plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days.
- Pension contributions of 8% from the employer (or cash equivalent).
- Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness cover (or cash equivalents).
- Private Medical Insurance (single cover or cash equivalent).
- A truly collaborative and supportive work environment where amazing colleagues inspire each other every day.
Learning and Development Coordinator employer: EA Technology Ltd
Contact Detail:
EA Technology Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Coordinator
✨Tip Number 1
Familiarise yourself with EA Technology's core values: Collaboration, Creativity, Integrity, and Impact. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight any experience you have in customer-facing roles, especially in environments like hospitality or retail. Be ready to share specific examples of how you've successfully managed customer interactions and resolved issues, as this will resonate well with the team.
✨Tip Number 3
Prepare to discuss your proficiency in MS Office and any experience with Learning Management Systems or CRM systems. Being able to articulate your technical skills and how they can benefit the training team will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to multitask and work under pressure by sharing past experiences where you successfully managed multiple deadlines. This role requires strong organisational skills, so demonstrating your capability in this area will be crucial.
We think you need these skills to ace Learning and Development Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, as well as your proficiency in MS Office. Emphasise any experience you have with Learning Management Systems or CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of EA Technology's values: Collaboration, Creativity, Integrity, and Impact. Share specific examples of how you've demonstrated these values in your previous roles.
Showcase Communication Skills: Since excellent written and oral communication skills are essential for this role, ensure your application is free from errors and clearly conveys your enthusiasm for the position. Consider including a brief example of a successful communication experience.
Highlight Flexibility and Positive Attitude: In your application, mention instances where you've adapted to changing requirements or gone the extra mile in your previous jobs. This will demonstrate your flexibility and positive can-do attitude, which are key traits for the Learning and Development Coordinator role.
How to prepare for a job interview at EA Technology Ltd
✨Showcase Your Customer Service Skills
Since the role requires experience in a customer-facing position, be prepared to discuss your previous experiences. Highlight specific examples where you successfully managed customer inquiries or resolved issues, demonstrating your ability to provide excellent service.
✨Demonstrate Attention to Detail
Given the importance of maintaining course registers and processing bookings accurately, share instances where your attention to detail made a significant impact. This could include managing complex schedules or ensuring error-free documentation.
✨Emphasise Your Communication Skills
As the role involves liaising with various stakeholders, it's crucial to showcase your written and oral communication abilities. Prepare to discuss how you've effectively communicated in past roles, especially in training or collaborative environments.
✨Exhibit a Positive Attitude
EA Technology values a positive can-do attitude. During the interview, convey your enthusiasm for the role and willingness to go the extra mile. Share examples of how your positivity has contributed to team success or improved workplace morale.
