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- Tasks: Join a medical clinic as an Administrator, managing prescriptions and patient enquiries.
- Company: Pertemps is a leading recruitment agency connecting talent with top employers.
- Benefits: Enjoy a temporary role with flexible hours and competitive pay at £12.21 per hour.
- Why this job: Make a difference in healthcare while developing your admin skills in a supportive environment.
- Qualifications: Basic DBS check required; customer service experience and strong communication skills are essential.
- Other info: Work Monday to Friday, 08:30am - 17:30pm, in a dynamic and busy setting.
Pertemps are currently recruiting for an Administrator to join a leading Medical clinic in Newport. This is a temporary position.
Responsibilities for this Administrator role:
- Meeting and greeting clients, patients, families and other visitors
- Ensuring waiting area remains a calm, welcoming and a clean and tidy environment
- Coordinating repeat prescription requests, ensuring doctors complete these in a timely manner so clients have adequate supplies of medication
- Managing prescriptions across all ADHD medication management services including logging and ensuring there is an audit trail for each prescription
- Processing prescriptions and ensuring adequate communication with clients regarding the progress of their request
- Ensuring printed prescriptions are scanned, uploaded to EMIS, and posted to the client/pharmacy in a timely manner
- Raising invoices for prescriptions as required
- Monitoring the number of prescription requests received and liaising with the team lead to ensure adequate availability of writing slots
- Escalating enquiries from patients in relation to medication including concerns and reports of side-effects
- Liaising with ADHD clinic coordinator in relation to available supply of FP10s, medical equipment supply, service and calibration
- Keeping EMIS up to date with pharmacy, GP and medication details
- Dealing with patient enquiries in relation to their prescription request
- Carrying out audits in relation to the ADHD service and prescription administration
- Ad hoc administrative tasks as required by the service
Requirements for this Administrator role:
- Must have a basic DBS check
- Experience of working within a customer focused administration role
- Excellent interpersonal & judgement skills
- Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment
- Ability to work under pressure
- Committed to providing the best quality
- Outstanding communication skills
- Able to establish and maintain productive professional relationships with colleagues
The role:
- This is a temporary role
- Monday - Friday 08:30am - 17:30pm
- £12.21 per hour
If you are interested in this Administrator position, please apply below or get in touch with Amy at Pertemps.
Medical Administrator employer: Pertemps Basingstoke
Contact Detail:
Pertemps Basingstoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Medical Administrator, especially those related to prescription management and patient communication. Understanding these tasks will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your experience in customer-focused administration roles. Be ready to share examples of how you've successfully managed client interactions and maintained a welcoming environment, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and tight deadlines. Think of specific instances where you balanced competing priorities effectively, as this will show your ability to thrive in a busy medical setting.
✨Tip Number 4
Research EMIS and its functionalities, as familiarity with this system will be beneficial. Being able to speak about your understanding of electronic medical records can set you apart from other candidates.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Medical Administrator position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous administrative experience, particularly in customer-focused roles. Highlight any specific experience with medical administration or working under pressure, as this is crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your interpersonal skills, ability to manage competing priorities, and commitment to quality service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Pertemps Basingstoke
✨Showcase Your Customer Service Skills
As a Medical Administrator, you'll be interacting with clients and patients regularly. Highlight your previous experience in customer-focused roles and provide examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Attention to Detail
This role involves managing prescriptions and ensuring accuracy in documentation. Be prepared to discuss how you ensure precision in your work, perhaps by sharing specific methods or tools you use to stay organised and error-free.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and tight deadlines. Think of scenarios where you've successfully managed competing priorities and be ready to explain your thought process and outcomes.
✨Familiarise Yourself with EMIS
Since the role requires keeping EMIS up to date, it would be beneficial to have a basic understanding of this system. If you have prior experience with similar software, mention it during the interview to demonstrate your technical aptitude.
