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- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join a top-rated care home group known for its supportive work culture.
- Benefits: Earn £12.94 per hour with flexible weekend shifts and great company perks.
- Why this job: Make a difference in people's lives while gaining valuable admin experience.
- Qualifications: Strong IT skills, excellent customer service, and a professional phone manner required.
- Other info: Opportunity to cover weekday shifts and support HR tasks.
£12.94 per hour plus company benefits
Weekends Only
A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies To Work For’
Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. This is a part time role to work weekends with the flexibility of covering week day annual leave and adhoc sickness.
In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
- Organise internal meetings and ensure that any requirements have actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification:
- Excellent customer service skills
- IT literacy – competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
Weekend Admin Assistant employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of the Weekend Admin Assistant role. Understanding the nuances of HR-related tasks and financial aspects will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you successfully handled inquiries or resolved issues. This will highlight your ability to be the first point of contact at the care home.
✨Tip Number 3
Network with current or former employees of Watermeadow Grange or similar care homes. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your IT literacy in detail. Be ready to mention specific software or systems you are familiar with, as this is crucial for the administrative tasks you'll be handling.
We think you need these skills to ace Weekend Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise any previous roles where you handled reception duties or HR-related tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the care home environment. Mention specific skills like IT literacy and attention to detail, and explain how they make you a great fit for the position.
Highlight Relevant Skills: In your application, clearly outline your skills related to the job description. Focus on your communication abilities, professional telephone manner, and any experience with financial aspects of administration.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A neat and well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Cinnamon Care Collection
✨Showcase Your Customer Service Skills
As the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to remain professional and courteous.
✨Highlight Your IT Proficiency
Since the role requires good IT experience, be ready to discuss your familiarity with various software and systems. Mention specific tools you've used in previous roles and how they helped you perform administrative tasks efficiently.
✨Prepare for HR-Related Questions
Given that the position involves HR-related administration duties, brush up on basic HR processes. Be prepared to discuss your experience with recruitment tasks, such as sifting CVs and verifying ID documents, to show your understanding of the role's requirements.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, provide examples of how you've ensured accuracy in your work, whether it’s through maintaining records or managing schedules. This will help convey your reliability and thoroughness.
