Care Quality Supervisor

Care Quality Supervisor

York Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise and mentor Care Professionals, ensuring top-notch care delivery.
  • Company: Radfield Home Care is York's only Outstanding-rated home care provider, dedicated to quality care.
  • Benefits: Enjoy competitive pay, paid travel time, and an on-call bonus with flexible hours.
  • Why this job: Make a real impact in people's lives while working in a supportive and reputable environment.
  • Qualifications: Experience in care and NVQ Level 2 in Health & Social Care required; Level 3 encouraged.
  • Other info: Enhanced DBS checks and safeguarding training are mandatory for all employees.

The predicted salary is between 30000 - 42000 £ per year.

Location: York and surrounding rural areas

Hours: Full-time or Part Time, including On-Call (alternate weekends required)

Salary: £13.75 Weekdays £14.75 Sat/Sun Paid Travel Time at hourly rate £0.40ppm On-Call bonus

Key Responsibilities:

  • Support and Mentor Care Professionals
  • Conduct reviews, spot checks, and training
  • Assess and review Client care plans
  • Ensure care meets Client needs
  • Participate in the On-call rota
  • Maintain care records and liaise with staff to ensure quality care
  • Promote and uphold our company’s values, confidentiality, and safety policies

Role Overview:

As a Field Care Supervisor you’ll support and supervise a team of Care Professionals, ensuring exceptional care delivery. You’ll be responsible for Client reviews, Staff mentoring and Quality Assurance. Your leadership will ensure clients receive the highest level of care, and you’ll play an essential role in managing day-to-day services and participating in the On-Call rota.

About Us:

We are York's only domiciliary home care organisation rated Outstanding by the Care Quality Commission (CQC), dedicated to providing top-quality care for older people wishing to remain in their homes. With a strong reputation, we prioritise supporting our Care Professionals.

Requirements:

  • Experience in care
  • NVQ Level 2 in Health & Social Care, willing to work towards Level 3
  • Enhanced DBS check

Safeguarding:

All employees must protect vulnerable individuals from abuse and will receive safeguarding training. Enhanced DBS checks and references are mandatory for this role.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Quality Assurance

Industries: Hospitals and Health Care

Care Quality Supervisor employer: Radfield Home Care (UK)

Radfield Home Care is an outstanding employer in the York area, renowned for its commitment to providing exceptional care for older individuals. With a supportive work culture that prioritises the development of Care Professionals, employees benefit from flexible working hours, competitive pay, and opportunities for professional growth through training and mentorship. Join a team that values quality care and community impact, making every day meaningful and rewarding.
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Contact Detail:

Radfield Home Care (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Quality Supervisor

✨Tip Number 1

Familiarise yourself with the Care Quality Commission (CQC) standards, as this role heavily involves ensuring compliance with these regulations. Understanding what makes a care service 'Outstanding' will help you demonstrate your commitment to quality during interviews.

✨Tip Number 2

Network with current or former employees of Radfield Home Care to gain insights into their company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show that you’re a good fit for their team.

✨Tip Number 3

Prepare specific examples from your past experience in care that highlight your leadership skills and ability to mentor others. Being able to discuss real-life scenarios where you've improved care quality or supported staff will set you apart from other candidates.

✨Tip Number 4

Show your passion for the role by discussing how you uphold values such as confidentiality and safety in your previous positions. This will resonate well with Radfield Home Care’s mission and demonstrate that you align with their core principles.

We think you need these skills to ace Care Quality Supervisor

Leadership Skills
Mentoring and Coaching
Quality Assurance
Client Care Assessment
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Health & Social Care Regulations
Safeguarding Practices
Record Keeping
Team Collaboration
Adaptability
On-Call Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Care Quality Supervisor position. Tailor your application to highlight relevant experience in care and quality assurance.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in care, particularly any supervisory roles or mentoring experience. Mention specific examples of how you've ensured quality care delivery in previous positions.

Showcase Your Qualifications: Make sure to mention your NVQ Level 2 in Health & Social Care and your willingness to work towards Level 3. If you have any additional qualifications or training related to safeguarding or quality assurance, include those as well.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for providing high-quality care. Discuss how your values align with those of Radfield Home Care and your commitment to upholding their standards and policies.

How to prepare for a job interview at Radfield Home Care (UK)

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Care Quality Supervisor. Familiarise yourself with key tasks like conducting reviews, mentoring staff, and ensuring quality care delivery. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Experience

Prepare to discuss your previous experience in care, especially any supervisory roles. Highlight specific examples where you've successfully mentored staff or improved care quality. This will show that you have the practical knowledge needed for the position.

✨Emphasise Company Values

Radfield Home Care values confidentiality and safety. Be ready to discuss how you uphold these principles in your work. Sharing personal anecdotes about maintaining client confidentiality or ensuring safety can make a strong impression.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their training programmes for Care Professionals or how they measure care quality. This shows your genuine interest in the role and the company.

Care Quality Supervisor
Radfield Home Care (UK)
Location: York
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