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- Tasks: Design bespoke luxury travel experiences for ultra-high-net-worth clients and manage all logistics.
- Company: Join a leading luxury travel firm known for exceptional service and exclusive experiences.
- Benefits: Enjoy flexible working options, travel perks, and the chance to work with elite clientele.
- Why this job: Be part of a dynamic team creating unforgettable experiences while building valuable industry connections.
- Qualifications: 5+ years in luxury travel or high-end hospitality; strong communication and planning skills required.
- Other info: Fluency in additional languages is a plus; must be comfortable with frequent travel.
The predicted salary is between 43200 - 72000 £ per year.
One of our clients are looking for a highly polished, service-focused Luxury Travel & Experience Manager to design and manage bespoke travel programmes and curated lifestyle experiences for ultra-high-net-worth (UHNW) individuals, VIPs, and corporate clients. The ideal candidate has a deep understanding of luxury travel, high-touch service, and logistical excellence, with an instinctive grasp of client expectations at the top end of the market. You will work closely with the events and operations teams to deliver seamless global experiences, ensuring every detail exceeds expectations, from initial itinerary design to on-the-ground execution.
Key Responsibilities:
- Bespoke Itinerary Design: Craft end-to-end, highly tailored travel experiences across global destinations, incorporating luxury accommodations, exclusive access, fine dining, and cultural or lifestyle activities.
- Client Liaison: Serve as the primary point of contact for UHNW individuals, private clients, and corporate groups, ensuring an exceptional and responsive guest experience at every stage.
- Supplier & Partner Management: Build and manage strong relationships with high-end hotels, concierge providers, DMCs, private aviation, transport, and lifestyle partners worldwide.
- Travel Logistics Coordination: Manage all aspects of travel planning including flights, transfers, visas, insurance, and ground support with military precision.
- Onsite Presence & Execution: Oversee delivery on the ground during key experiences and event weekends, ensuring guest comfort, satisfaction, and immediate problem-solving.
- Budget & Quotation Management: Prepare detailed proposals and quotes; manage budgets for travel elements and reconcile costs post-travel.
- Curation & Innovation: Constantly seek new experiences, hidden gems, and innovative travel ideas that align with client interests and brand positioning.
Required Experience & Qualifications:
- 5+ years in luxury travel, lifestyle management, concierge, or high-end hospitality.
- Proven track record working with UHNW clients, VIPs, or luxury brands.
- Deep understanding of global destinations, high-end properties, and premium service standards.
- Excellent supplier network and industry relationships across the luxury travel and lifestyle sector.
- Strong logistical and itinerary planning skills with a flair for the exceptional.
- Outstanding communication and relationship-building abilities.
- Highly detail-oriented with a service-first mindset.
- Experience managing and coordinating international travel arrangements.
- Comfortable working across multiple time zones and able to travel frequently.
- Flexible, discreet, and confident under pressure.
- Proficient in travel booking systems, itinerary tools, and Microsoft Office Suite.
- Fluency in English required; additional languages are highly desirable (e.g., French, Italian, Spanish, Arabic).
*Due to the high volume of applicants, we will only be able to get back to the candidates with relevant experiences.*
Luxury Travel and Experience Manager employer: JLB
Contact Detail:
JLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel and Experience Manager
✨Tip Number 1
Network within the luxury travel industry. Attend events, join relevant online forums, and connect with professionals on platforms like LinkedIn. Building relationships with others in the field can lead to insider knowledge about job openings and valuable referrals.
✨Tip Number 2
Stay updated on luxury travel trends and destinations. Follow industry publications, blogs, and social media accounts that focus on high-end travel. This knowledge will not only enhance your conversations with potential employers but also demonstrate your passion for the role.
✨Tip Number 3
Showcase your experience with UHNW clients through personal anecdotes during interviews. Prepare specific examples of how you've exceeded client expectations or handled challenging situations, as this will highlight your suitability for the Luxury Travel and Experience Manager position.
✨Tip Number 4
Familiarise yourself with the latest travel booking systems and itinerary tools. Being proficient in these technologies can set you apart from other candidates and show that you're ready to hit the ground running in this fast-paced environment.
We think you need these skills to ace Luxury Travel and Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury travel and lifestyle management. Focus on specific roles where you've worked with UHNW clients or in high-end hospitality, showcasing your achievements and relevant skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for luxury travel and your understanding of client expectations. Use specific examples from your past experiences to demonstrate how you can exceed the expectations of ultra-high-net-worth individuals.
Highlight Relevant Skills: In your application, emphasise your logistical planning skills, attention to detail, and ability to manage relationships with suppliers and partners. Mention any experience with travel booking systems and your proficiency in multiple languages.
Showcase Your Industry Knowledge: Demonstrate your deep understanding of global destinations and high-end properties in your application. Mention any unique experiences or insights you have that could benefit the role, showing that you are well-versed in the luxury travel sector.
How to prepare for a job interview at JLB
✨Showcase Your Luxury Travel Knowledge
Make sure to demonstrate your deep understanding of luxury travel during the interview. Be prepared to discuss high-end properties, exclusive experiences, and your personal insights into what makes a travel experience exceptional for UHNW clients.
✨Highlight Your Client Management Skills
Since you'll be the primary point of contact for clients, it's crucial to showcase your relationship-building abilities. Share examples of how you've successfully managed client expectations and delivered outstanding service in previous roles.
✨Discuss Your Logistical Expertise
Be ready to talk about your experience with travel logistics coordination. Highlight specific instances where you managed complex itineraries or resolved issues on the ground, demonstrating your attention to detail and problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations. Think of examples where you had to think on your feet or adapt plans quickly, as this will show your flexibility and confidence under pressure.
