Hub and System Support Manager
Hub and System Support Manager

Hub and System Support Manager

Full-Time 21316 - 31974 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a supportive team, oversee admin processes, and improve IT systems.
  • Company: Join a charity dedicated to supporting people with disabilities and health conditions in Scotland.
  • Benefits: Enjoy hybrid working, 35 days of leave, gym membership, and development opportunities.
  • Why this job: Make a real difference in people's lives while working in a fun, inclusive environment.
  • Qualifications: Experience in administration or leadership, with strong organisational and communication skills.
  • Other info: This role requires handling sensitive information with discretion.

The predicted salary is between 21316 - 31974 £ per year.

Location: Hybrid working, at least 80% of time based in Craigmillar.

Salary: £21,316 (pro rata of £31,974)

Hours: 26 hours per week (full-time is 39 hours) over 4 or 5 days

At the organisation they believe in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis. Their charity supports people with disabilities and long-term health conditions; to lead good lives and achieve what matters most to them. They believe that everyone in Scotland should have access to their person-centred approach to health and wellbeing.

The Role

They have a vacancy for a Hub and System Support Manager. Do you have background in an administrative or leadership role? Do you have a track record of improving processes and providing a great service? Do you enjoy a fast-paced, varied role where you can make a real difference? If so, they would love to hear from you.

You will work alongside, manage and support their small, friendly Hub Support Team. You will oversee their mailbox, admin processes, administrative tasks, the development of the IT systems and provide support and supervision to the team. Responding to a range of enquiries, you will enjoy dealing with people both in person and online. You will be a genuine team player and able to juggle the competing demands of day-to-day reactive work alongside more proactive work.

This role is an excellent opportunity for a motivated and enthusiastic person, who can manage competing priorities, support a team and work to deadlines. The post will involve a requirement to work with sensitive information, with a high degree of discretion.

Benefits

  • The opportunity to work with a fun and friendly team focused on making a difference in the lives of people living in communities across Scotland
  • Hybrid working between home, and their award winning offices in Craigmillar, Edinburgh
  • Learning and development opportunities including their internal development programme
  • Contributory pension scheme
  • Non-contributory death in service benefit scheme
  • 35 days of annual leave
  • Free Thistle Gym membership
  • Membership of the HSF Health & Benefits Plan

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. The organisation is an Equal Opportunities Employer. Successful applicants will be subject to a Disclosure check, which will be paid for by the organisation.

Hub and System Support Manager employer: Ad Warrior

As a Hub and System Support Manager at our organisation, you will join a passionate team dedicated to fostering inclusion and improving the lives of individuals with disabilities and long-term health conditions. With a hybrid working model based in the vibrant community of Craigmillar, you will benefit from a supportive work culture that prioritises employee development, offers generous annual leave, and provides access to wellness initiatives like free gym membership. This role not only allows you to make a meaningful impact but also encourages personal growth within a friendly and collaborative environment.
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Contact Detail:

Ad Warrior Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hub and System Support Manager

✨Tip Number 1

Familiarise yourself with the charity's mission and values. Understanding their commitment to inclusion and support for people with disabilities will help you align your responses during interviews and demonstrate your genuine interest in their work.

✨Tip Number 2

Highlight your experience in managing teams and improving processes. Be ready to share specific examples of how you've successfully led a team or enhanced administrative workflows in previous roles, as this is crucial for the Hub and System Support Manager position.

✨Tip Number 3

Prepare to discuss your approach to handling sensitive information. Given the nature of the role, showcasing your ability to maintain discretion and confidentiality will be key in making a positive impression.

✨Tip Number 4

Demonstrate your adaptability and problem-solving skills. The role involves juggling various tasks and responding to enquiries, so be prepared to provide examples of how you've effectively managed competing priorities in a fast-paced environment.

We think you need these skills to ace Hub and System Support Manager

Administrative Skills
Leadership Skills
Process Improvement
Customer Service Orientation
Team Management
IT Systems Development
Communication Skills
Problem-Solving Skills
Time Management
Discretion and Confidentiality
Adaptability
Interpersonal Skills
Organisational Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administrative or leadership roles. Emphasise any achievements in improving processes and providing excellent service, as these are key aspects of the Hub and System Support Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying. Discuss how your skills align with the organisation's mission of supporting people with disabilities and long-term health conditions. Be sure to mention your ability to manage competing priorities and work with sensitive information.

Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team. Highlight your experience in managing or supporting a team, as well as your ability to juggle day-to-day tasks with proactive initiatives.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Ad Warrior

✨Show Your Passion for Inclusion

Make sure to express your enthusiasm for the organisation's mission of promoting inclusion and supporting people with disabilities. Share any personal experiences or insights that demonstrate your commitment to making a difference in the community.

✨Highlight Your Administrative Skills

Prepare examples from your past roles that showcase your administrative and leadership abilities. Discuss specific processes you have improved and how you provided excellent service, as these are key aspects of the Hub and System Support Manager role.

✨Demonstrate Team Management Experience

Be ready to talk about your experience in managing or supporting a team. Highlight your ability to juggle competing priorities and how you foster a collaborative environment, as this will be crucial for overseeing the Hub Support Team.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific situations, such as dealing with sensitive information or responding to enquiries. Think through your responses in advance to show your problem-solving skills and discretion.

Hub and System Support Manager
Ad Warrior
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  • Hub and System Support Manager

    Full-Time
    21316 - 31974 £ / year (est.)
  • A

    Ad Warrior

    50-100
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