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- Tasks: Help customers manage their payments and recover missed loans.
- Company: Join a leading SaaS provider trusted by over 5,000 retailers.
- Benefits: Enjoy a competitive salary of £30,000 and a full-time permanent position.
- Why this job: Be part of a growing team making a real impact in financial management.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Opportunity to collaborate with various teams and enhance your professional skills.
The predicted salary is between 24000 - 36000 £ per year.
Credit Controller / full time / Permanent / £30,000 An excellent opportunity for a Consumer Credit Controller has arisen with a market leading provider of SaaS solutions used by over 5,000 retailers. As a Credit Controller in this position, you will join an expanding team to support customers in arrears and future payment plans. To be considered for this role you should come paired with experience in a credit control position and be a confident communicator. Role and Responsibilities: Communicating with customers in arrears via phone, email, or letter to recover missed loan payments Discussing and establishing payment plans for customers unable to immediately settle their arrears Coordinating and overseeing repayment arrangements with debt collection agencies Escalating unpaid debts to the designated legal advisory service Supervising the debt recovery process in collaboration with the legal advisory service Managing voluntary repayment agreements through debt agencies Informing customers of any recovery-related costs and processing associated charges Ensuring accurate and up-to-date record-keeping Making necessary updates to the company’s debt management system Preparing monthly debt reports for the Finance Manager and relevant stakeholders Collaborating with the Customer Success Manager to enhance the credit check system Lo…
Credit Controller employer: Insight Select Careers
Contact Detail:
Insight Select Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the SaaS industry and the specific challenges related to credit control in this sector. Understanding how our solutions impact retailers will help you communicate effectively with customers and demonstrate your value during the interview.
✨Tip Number 2
Brush up on your negotiation skills! As a Credit Controller, you'll need to establish payment plans and coordinate with customers who may be facing financial difficulties. Being able to negotiate effectively will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in previous roles. Highlighting your experience in communicating with customers in arrears will show us that you're capable of handling sensitive situations with empathy and professionalism.
✨Tip Number 4
Stay updated on the latest regulations and best practices in credit control. Showing that you are knowledgeable about compliance and legal aspects will demonstrate your commitment to the role and reassure us of your ability to manage debts responsibly.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Include specific examples of how you've successfully communicated with customers and managed payment plans.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in handling arrears and your ability to establish effective communication with customers.
Showcase Communication Skills: Since the role requires confident communication, provide examples in your application that demonstrate your ability to handle difficult conversations and negotiate payment plans.
Highlight Team Collaboration: Mention any previous experiences where you collaborated with other departments, such as finance or customer success, to show that you can work well in a team environment.
How to prepare for a job interview at Insight Select Careers
✨Show Your Communication Skills
As a Credit Controller, you'll need to communicate effectively with customers in arrears. Prepare examples of how you've successfully handled difficult conversations in the past, whether over the phone or via email.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've established payment plans or resolved disputes. Highlight your ability to think on your feet and find solutions that work for both the customer and the company.
✨Familiarize Yourself with Debt Recovery Processes
Understand the debt recovery process and be prepared to talk about your experience with coordinating repayment arrangements or working with debt collection agencies. This will show that you are knowledgeable and ready to hit the ground running.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company's credit control processes, team dynamics, and how they measure success in this role. This demonstrates your enthusiasm and commitment to contributing positively.
