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- Tasks: Support HR processes from onboarding to offboarding in a dynamic role.
- Company: Join St Mungo’s, a leading charity dedicated to ending homelessness.
- Benefits: Enjoy flexible working options and opportunities for personal development.
- Why this job: Be part of a mission-driven team making a real social impact.
- Qualifications: Detail-oriented with experience in administrative systems and HR processes.
- Other info: Work from home and in London, with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Agile working from London and home working. Permanent/Full time/37.5 hours per week.
About The Role
Looking for a dynamic, varied role in HR Shared Services? Join a leading charity and play a key part in supporting our HR team. We are looking for 2 people to join our HR Shared Services (HRSS) team supporting employees across St Mungo’s in HRSS Administrator roles. This is a busy and varied role where you will play a key part in providing high quality and proactive administrative support function within the HRSS team. We have 1 fixed term contract until 07/08/2026 (or secondment for internal applicants), and 1 permanent post available. We are committed to providing a wide range of learning opportunities to support your personal and professional development. There is a lot of autonomy in the role, with plenty of opportunities to get involved in organisational projects and to work closely with the HR Business Partners, HR/Resourcing Advisors and the HR Shared Services Team Leader and Manager.
In the role of HRSS Administrator you will:
- Provide a high quality and proactive service to all internal and external customers and colleagues through the employee life cycle from onboarding to offboarding.
- Be reliable and proactive with the ability to juggle various administrative tasks in a timely manner and adapt to competing priorities.
- Support on relevant projects across the organisation.
- Work closely alongside other HR Administrators to ensure an effective and smooth running HRSS team function.
About you
Whether you are a skilled administrator or are simply looking for a new challenge within HR, this is a great opportunity for you to get involved with a fantastic organisation that works tirelessly to ensure that everyone has a place to call home and can fulfil their hopes and ambitions. If this sounds like you, we encourage you to apply!
You will be a detail-oriented team player with experience in administrative systems. Be proactive, customer-focused, and thrive in a fast-paced environment with strong accuracy, adaptability, and ability to build relationships are essential. You will demonstrate understanding of key HR processes, including onboarding, contracts, payroll, and absence reporting. You will be proficient in databases, Microsoft Office, and maintaining accurate records required.
Whilst our main office is currently in Tower Hill, London, where you will work for at least 2 days per week, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo’s regional hub locations. More details will be provided at interview stage.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. When you’re ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 10 June 2025. Interview and assessments on 19-20 June 2025.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
HR Shared Services Administrator employer: Mungos
Contact Detail:
Mungos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Administrator
✨Tip Number 1
Familiarise yourself with the key HR processes mentioned in the job description, such as onboarding and payroll. This will not only help you understand the role better but also allow you to speak confidently about your knowledge during the interview.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles. This is crucial for demonstrating your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research St Mungo’s mission and values thoroughly. Being able to articulate how your personal values align with their commitment to ending homelessness can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of St Mungo’s if possible. They can provide valuable insights into the company culture and the HRSS team, which can help you tailor your approach during the interview.
We think you need these skills to ace HR Shared Services Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the HR Shared Services Administrator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or HR-related experience you have. Be specific about your achievements and how they relate to the tasks mentioned in the job description, such as onboarding and maintaining accurate records.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office and any experience with databases. Provide examples of how you've successfully managed multiple tasks in a fast-paced environment, demonstrating your adaptability and customer-focused approach.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the organisation. Discuss why you want to work for St Mungo's and how you can contribute to their mission of ending homelessness. Make it engaging and concise.
How to prepare for a job interview at Mungos
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the HR Shared Services Administrator. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as onboarding and offboarding processes.
✨Showcase Your Administrative Skills
Highlight your experience with administrative systems and your proficiency in Microsoft Office. Be ready to provide examples of how you've successfully managed multiple tasks in a fast-paced environment, demonstrating your ability to juggle priorities effectively.
✨Emphasise Customer Focus
Since the role involves providing high-quality service to internal and external customers, prepare to discuss your approach to customer service. Share examples of how you've built relationships and supported colleagues or clients in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about past experiences where you had to adapt quickly to changing priorities or resolve conflicts, and be ready to share those stories.
