Systems Control Manager

Grade: RCS L

Contract Type: Permanent (Full-Time)

Shift patterns: Monday to Friday, rotational 06:00-14:00 & 14:00-22:00

Location: Birmingham – B92 9EP

Basic Criminal Record check required.

DHL, an award-winning leading supply chain business, is seeking a Systems Control Manager to coordinate our daily warehouse and distribution requirements.

What does the role entail?

As part of your duties, maintaining excellent health and safety practices, you will:

• Monitor SCADA, WCS, SAP, and CCTV to ensure smooth automation flow, escalating issues to Dematic Engineers.
• Report planned maintenance and downtime in advance via established methods.
• Escalate issues and engage stakeholders to resolve them with minimal operational impact.
• Support maintenance providers in reviewing SCADA data to identify recurring mechanical issues and plan maintenance with the engineering team.
• Ensure the correct operation of Pick Control and Rework Control, releasing picks and rework according to system schedules, and coordinate wave control and releases, including ad hoc requests.
• Maintain oversight of all automation systems and communicate issues and priorities to operations and first-line managers.
• Manage a team of 8 clerical staff.

What do we need from you?

• Experience with SAP is essential.
• Management experience is highly advantageous.
• Automation experience is highly advantageous.
• Proficiency in MS Office, especially Excel.
• Supply Chain/Logistics experience is essential.
• MSc in Supply Chain or Analytics is highly welcomed.

Why choose us?

Along with competitive pay, you\’ll enjoy benefits such as:

• Free parking and onsite canteen.
• Confidential 24/7 GP service.
• Discounts across retail, childcare, gym, and more.
• Affordable loans and enhanced pension scheme.
• 24/7 support service, including free counseling:

Our approach to diversity & inclusion

We ensure fair, transparent, and consistent resourcing activities across the UK. Learn more about our commitment to diversity, equity, inclusion, and belonging:

Be an essential part of everyday life

DHL leads in supply chain management, supporting industries like retail, automotive, and healthcare, helping them deliver to their customers worldwide.

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