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- Tasks: Support clients, build relationships, and handle queries in a dynamic environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team atmosphere.
- Benefits: Enjoy 26 days holiday, career progression, CII qualifications, and wellness support.
- Why this job: Perfect for those who love customer service and want to make a real impact.
- Qualifications: Experience in the Insurance industry and a proactive, positive attitude are essential.
- Other info: Flexible working options available; no weekends required!
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff or Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be.
In return you will be welcomed and supported by the entire group and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire group.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it's time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
Account Handler employer: Heat Recruitment Ltd
Contact Detail:
Heat Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry and current trends. This will not only help you in interviews but also show your genuine interest in the role, making you stand out as a candidate.
✨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've built strong relationships or resolved issues effectively, as this aligns perfectly with what we’re looking for in an Account Handler.
✨Tip Number 4
Showcase your proactive attitude during any interactions with us. Whether it's through questions you ask or ideas you share, demonstrating your initiative can leave a lasting impression on our hiring team.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Account Handler. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Highlight Soft Skills: In your application, emphasise your soft skills like resilience, teamwork, and integrity. These qualities are essential for success in this role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heat Recruitment Ltd
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with people.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take initiative. Prepare to discuss situations where you identified a problem and took steps to resolve it. This will show that you have the entrepreneurial spirit they are looking for.
✨Exude Positivity and Adaptability
During the interview, maintain a positive attitude and be open about your willingness to adapt to changes. Share examples of how you've successfully navigated challenges in the past, as this will reflect your resilience and collaborative nature, which are key traits for the role.
