Customer Services and Accounts Administrator

Customer Services & Accounts Administrator Location: [Insert Location] Hours: Monday to Friday, 08:30 – 17:30 Salary: Competitive + Benefits Howard James Recruitment is proud to be working in partnership with a long-established and highly respected family-run business within the agricultural sector. We are seeking a friendly, organised and proactive Customer Services & Accounts Administrator to join their close-knit team. This is an excellent opportunity for someone who thrives in a customer-focused environment and enjoys a varied administrative role with real purpose. Key Responsibilities: * Handling inbound calls and enquiries from customers, suppliers, and sales teams * Serving customers at the front desk, including taking payments * Processing and updating sales orders received via phone, email, and in person * Coordinating with sales, transport, and production teams to ensure smooth operations * Managing order confirmations, invoicing and credit notes * Resolving customer queries and complaints in a professional manner * Processing payments via card, cheque and cash * Performing general office administrative tasks What’s in it for you: * Company pension scheme * Group Life Assurance Scheme * Extra holidays with length of service * Optional accident insurance * Cycle to work scheme * Employee discounts * Free and on-site parking Ideal Candidate: * Previous experience in a similar customer service and administrative role * A confident communicator with great attention to detail * Comfortable using MS Office and open to learning bespoke systems * A team player with a can-do attitude and willingness to help * Minimum GCSE-level education or equivalent (preferred) If you\’re looking to join a company that truly values its people and customers – and you\’re ready to roll your sleeves up and make a difference – then we\’d love to hear from you. Apply today via Howard James Recruitment and take the next step in your career