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- Tasks: Provide a variety of facials, manicures, and body treatments while ensuring an amazing guest experience.
- Company: Join our dynamic Utopia Spa team, known for exceptional service and professional growth.
- Benefits: Enjoy 4-5 weeks holiday, free parking, discounted treatments, and perks for anniversaries.
- Why this job: Be part of a supportive culture with training opportunities and a chance to make guests feel fabulous.
- Qualifications: NVQ Level 2 and 3 in Beauty Therapy or equivalent is essential.
- Other info: Shifts are flexible, and you’ll complete a trade test with the Spa Manager before joining.
The predicted salary is between 24000 - 36000 £ per year.
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience. Our 25 therapists are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Nicola. As well as excellent facilities, we offer training, development and progression opportunities to match.
As a Spa Therapist you will:
- Offer a full range of technical facial and body treatments during your shift
- Meet and greet the client on arrival
- Take the guest through the customer journey
- Explain the treatment to be performed
- Ensure the treatment is offered to the clients' requirements
- Discuss retail products and beauty regime to enhance guests' experience following their treatment
- Offer refreshments in the relaxation area on conclusion of the treatment
- Liaise with Spa Receptionists to ensure correct billing
Requirements:
- Shifts include: 9.45am - 6.15pm, 10.45am - 7.15pm, 11.45am - 8.15pm
- 40 hrs over 5 days
- NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
- Completion of a trade test with the Spa Manager prior to recruitment
SALARY & BENEFITS:
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Free uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including: your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Spa Therapist employer: Rowhill Grange Hotel & Utopia Spa
Contact Detail:
Rowhill Grange Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments offered at Utopia Spa. Understanding their unique approach and signature services will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Network with current or former employees of Utopia Spa on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Spa Therapist there.
✨Tip Number 3
Prepare to showcase your practical skills by practising common facial and body treatments. Being able to demonstrate your technique during the trade test will significantly boost your chances of landing the job.
✨Tip Number 4
Research the latest trends in beauty therapy and wellness. Showing that you are knowledgeable about current practices and products can set you apart from other candidates during the selection process.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist. Include specific treatments you are skilled in, such as facials, manicures, and body treatments, and any customer service experience that showcases your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the spa industry. Mention why you want to join their team specifically and how your skills align with their focus on providing amazing guest experiences.
Highlight Qualifications: Clearly state your qualifications, such as NVQ Level 2 and Level 3 Beauty Therapy or equivalent. If you have completed a trade test, mention it to demonstrate your readiness for the role.
Show Enthusiasm for Development: Express your interest in training and development opportunities within your application. Mention any previous experiences where you have sought to improve your skills, similar to how Nicola progressed in her career.
How to prepare for a job interview at Rowhill Grange Hotel & Utopia Spa
✨Show Your Passion for Spa Therapy
Make sure to express your enthusiasm for spa therapy during the interview. Share your experiences and what drives you to provide exceptional treatments, as this role requires a genuine passion for enhancing guests' well-being.
✨Demonstrate Your Technical Skills
Be prepared to discuss your qualifications, particularly your NVQ Level 2 and Level 3 Beauty Therapy. Highlight specific techniques you excel in, and if possible, bring along a portfolio showcasing your work or any relevant certifications.
✨Understand the Customer Journey
Familiarise yourself with the customer journey in a spa setting. Be ready to explain how you would greet clients, guide them through their treatment, and ensure their experience is tailored to their needs. This shows that you prioritise guest satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's operations, team dynamics, and training opportunities. This not only demonstrates your interest in the position but also helps you gauge if the environment aligns with your career goals.
