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- Tasks: Join us as a Warehouse Operations Assistant, handling orders and supporting logistics daily.
- Company: We're a growing business based in Hastings, focused on efficient logistics and team collaboration.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for additional hours and training.
- Why this job: Be part of a dynamic team, contribute to exciting projects, and grow your skills in logistics.
- Qualifications: Detail-oriented, organised, and comfortable with basic digital tools; experience in logistics is a plus.
- Other info: This role offers potential for expanded responsibilities as the company scales.
Location: Churchfields Business Centre, Sidney Little Rd, St Leonards, Hastings TN38 9AU (with occasional remote or off-site work)
Pay: £15/hour (on-site/travel-required work) + Mileage allowance at standard HMRC rates
Flexible weekly or monthly payment schedule
About the Role
We’re looking for a proactive and detail-oriented Warehouse Operations Assistant to support our growing business. This hybrid role involves handling daily order dispatch, managing inventory, and assisting with general business operations. You will play a key part in keeping our logistics running smoothly while also having the opportunity to get involved in wider projects across the company.
Key Responsibilities
- Order Fulfilment & Inventory Control
- Pick, pack and dispatch customer orders with speed and accuracy
- Perform monthly stock counts and regular stock intake
- Monitor and report stock discrepancies or low levels
- Customer Support
- Respond to basic product queries via email and ticketing systems
- Flag complex issues or suspicious orders to your manager
- Reporting & Problem-Solving
- Share weekly insights on stock movements and sales trends
- Support with troubleshooting logistics or system issues
- Business Operations & Team Support
- Assist in product launches, website updates, and content creation
- Take part in events, conferences, and company team sessions
- Provide ideas and feedback to streamline operations
Who We’re Looking For
- Detail-focused and organised with a hands-on mindset
- Comfortable lifting and carrying up to 15kg in a warehouse setting
- Confident using email, spreadsheets, and basic digital tools
- Proactive communicator who can work independently and collaboratively
- Interest or experience in warehouse/logistics processes is a plus
What We Offer
- Flexible working structure (1–2 hours/day core warehouse tasks, M–F)
- Additional hours available for events, content support, or stock management
- A collaborative, feedback-driven team culture
- Room to grow: this role could evolve into expanded hours and responsibilities as the company scales
- Training in warehouse systems, eCommerce, and operations
Additional Notes
- NDA and adherence to internal processes (including data protection and safety policies) is required
- Timesheets must be completed accurately (tracked to the minute)
Warehouse Operations Assistant employer: KSEC Worldwide
Contact Detail:
KSEC Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Assistant
✨Tip Number 1
Familiarise yourself with basic warehouse operations and logistics processes. Understanding the fundamentals will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, especially in responding to customer queries. Being able to articulate your thoughts clearly will show that you're proactive and ready to support the team effectively.
✨Tip Number 3
Prepare to discuss any relevant experience you have with inventory management or order fulfilment. Even if it's from a different field, showcasing transferable skills can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the company's mission and values during your interactions. A positive attitude and alignment with our culture can make a significant difference in how we perceive your fit for the team.
We think you need these skills to ace Warehouse Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations, inventory management, and customer support. Use specific examples that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive mindset and hands-on approach. Mention your interest in logistics processes and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your ability to use digital tools like spreadsheets and email effectively. Mention any previous experience in a warehouse setting or similar roles to strengthen your application.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to support the team and contribute to the company's growth. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at KSEC Worldwide
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Warehouse Operations Assistant. Familiarise yourself with order fulfilment, inventory control, and customer support tasks. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires a detail-oriented mindset, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it's managing stock levels or ensuring accurate order dispatch, highlight how you can contribute to smooth logistics.
✨Demonstrate Problem-Solving Skills
Be ready to share instances where you've successfully resolved issues in a previous job. The ability to troubleshoot logistics or system problems is crucial, so think of specific examples that showcase your analytical skills and proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, team culture, and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. It’s also a great way to engage with your interviewers.
