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- Tasks: Provide advanced tech support and ensure IT security for our community-focused organisation.
- Company: Join Places for People Group, a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy a competitive salary, generous holiday, and perks like discounts and cashback on healthcare.
- Why this job: Be part of a caring community that values your contributions and supports your growth.
- Qualifications: Knowledge in cyber security, PowerShell, Windows servers, and Azure Active Directory is essential.
- Other info: This role offers a chance to make a real impact while developing your skills.
The predicted salary is between 36000 - 60000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause. So, what are you waiting for? Join a community that cares about you!
More about your role
As a Deputy Head of Technology Support, you will play a key role in providing advanced technical assistance and support to our staff members. You will specialise in cyber security and possess comprehensive knowledge of PowerShell, Windows servers, Azure Active Directory (including Exchange Online, SharePoint, MS365, and Power Automate). As a Deputy Head of Technology Support, you will play a critical role in maintaining the security, availability, and reliability of our organisation's IT infrastructure and cloud services.
More about you
- Build positive relationships with staff members when attending sites, including the Central Support Office.
- Able to effectively communicate and collaborate with all colleagues and external suppliers.
- Ability to accept and recognise training and development requirements.
- Focus on delivering exceptional customer service to all end users, colleagues, and team members.
- Commit to our People Promises in everything you do.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 36 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Assistant Head of Technology Support employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head of Technology Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as PowerShell, Azure Active Directory, and MS365. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current or former employees of Places for People Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've successfully resolved technical issues while maintaining a positive relationship with users, as this aligns with their focus on exceptional service.
✨Tip Number 4
Research the company's mission and values, particularly their commitment to community and wellbeing. Be ready to discuss how your personal values align with theirs, as cultural fit is crucial for them.
We think you need these skills to ace Assistant Head of Technology Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Head of Technology Support position. Tailor your application to highlight your relevant experience in cyber security, PowerShell, and IT infrastructure.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your technical skills, particularly in areas like Windows servers, Azure Active Directory, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to support staff effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for community-focused work and how your values align with those of Places for People Group. Highlight your experience in building positive relationships and delivering exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Places for People
✨Show Your Technical Expertise
Make sure to highlight your knowledge of cyber security, PowerShell, and Azure Active Directory during the interview. Be prepared to discuss specific projects or experiences where you successfully applied these skills.
✨Demonstrate Your Customer Service Skills
Since the role focuses on providing support to staff members, share examples of how you've delivered exceptional customer service in previous positions. This will show that you understand the importance of user satisfaction.
✨Build Rapport with Interviewers
Places for People values relationships, so take the time to connect with your interviewers. Ask them about their experiences within the company and share your enthusiasm for being part of a community-focused organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to troubleshoot technical issues or manage conflicts, and be ready to explain your thought process.
