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- Tasks: Lead a dynamic team, manage store operations, and enhance customer experiences daily.
- Company: Join Starbucks, a global coffee brand known for community and connection.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Why this job: Be part of a vibrant culture that values your voice and fosters growth.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
- Other info: Flexible hours with opportunities for long-term career growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections, and opportunities. We have an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here, your voice is brewed into everything we do.
As a store leader, you will be empowered to treat the store as if it is your own business. To succeed in this role, you should have previous experience leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create a memorable Starbucks experience for our customers and partners. You should understand your market, know your competition, and identify opportunities to drive store profitability and business growth. You will also be an ambassador for our partner networks, ensuring they feel valued and included.
Every day is different! As a store leader, working in one of our vibrant stores, you’ll set the example and lead from the front on shift. A typical day could include:
- Executing store operations with your team, covering shifts including weekends and your days off, ensuring smooth opening and closing procedures
- Analyzing data and making observations in-store to improve customer experience and overall store performance
- Using forecasting and scheduling tools to manage labor within budgets and recruiting diverse, talented partners to meet store needs
- Cascading and implementing new initiatives to achieve operational excellence and drive results
- Supporting partner growth through coaching, development, and building positive relationships to understand their challenges and aspirations
- Setting challenging yet realistic goals to boost engagement and partner performance
Our stores operate during early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic retail environment. All new partners start with an introductory training program led by our in-store trainers and coaches, immersing them in Starbucks culture and preparing them for success. These programs are delivered on-site, providing hands-on learning supported by your manager.
In return, we offer a competitive starting salary and benefits, including:
- 28 days holiday annually (including Bank Holidays) plus a personal day each year
- Free drinks and food during shifts
- Store bonus program
- Bean stock options for partners
- Comprehensive training and access to Starbucks Global Academy
- A weekly free bag of coffee and 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers through Perks at Work
- Life assurance
- Home Sweet Loan (interest-free loans for rental deposits)
- 24/7 Employee Assistance Programme for partners and their families
- Recognition schemes and awards for service, customer service, and partnership milestones
- Long-term career opportunities within stores and support centers
If you’re seeking a new challenge, you’ll be welcomed, inspired, and heard here. Because here, you belong.
Our process: Application > CV review > First interview > Second interview > Offer > Onboarding
Starbucks is committed to diversity and inclusion. All applicants will be treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, gender identity, or marital status.
Know someone perfect for this role? Share this opportunity! There’s always room for one more at Starbucks.
Store Manager employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Starbucks' mission and values. Understanding what the brand stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Research the local market and competition in Harlow. Being knowledgeable about the area and its customer preferences will demonstrate your commitment to driving store profitability and growth.
✨Tip Number 3
Prepare to discuss your previous leadership experiences in dynamic environments. Be ready to share specific examples of how you've successfully managed teams and improved customer experiences in past roles.
✨Tip Number 4
Showcase your ability to foster a positive team culture. Highlight any initiatives you've led that support partner growth and engagement, as this aligns with Starbucks' focus on valuing their partners.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Store Manager at Starbucks. Highlight your relevant experience in retail or hospitality that aligns with these requirements.
Tailor Your CV: Customise your CV to reflect your leadership experience and achievements in previous roles. Use specific examples that demonstrate your ability to manage a team, drive profitability, and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Starbucks brand and your understanding of its mission and values. Explain how your leadership style and experience can contribute to creating a memorable experience for customers and partners.
Prepare for Interviews: Anticipate questions related to team management, operational excellence, and customer service. Prepare examples from your past experiences that illustrate your problem-solving skills and ability to lead a diverse team effectively.
How to prepare for a job interview at Starbucks Coffee Company
✨Showcase Your Leadership Skills
As a store manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and inspire others.
✨Understand the Brand and Its Values
Familiarise yourself with Starbucks' mission and values. Be ready to discuss how you can embody these principles in your role and contribute to creating a memorable experience for customers and partners.
✨Demonstrate Your Business Acumen
Be prepared to talk about your understanding of market trends and competition. Discuss strategies you've used to drive profitability and growth in previous roles, showcasing your analytical skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you've had to handle difficult customer interactions or manage team conflicts, and explain how you resolved them.
