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- Tasks: Evaluate and process Income Protection, Critical Illness, and Life claims with precision.
- Company: Join Zurich Insurance, a global leader dedicated to making a positive impact.
- Benefits: Enjoy flexible working options, a generous pension scheme, and private medical insurance.
- Why this job: Make a meaningful difference in customers' lives while advancing your career in a supportive environment.
- Qualifications: Experience in Income Protection claims assessment and strong analytical skills required.
- Other info: Be part of a diverse community that values well-being and continuous development.
The predicted salary is between 36000 - 60000 £ per year.
Join us and contribute to our mission of protecting what matters most to our customers. We are looking for an experienced Senior Claims Assessor, proficient in Income Protection, Life, and Critical Illness, to join our dynamic team. This is an exciting opportunity to make a meaningful impact on the lives of our customers while advancing your career with a global leader in the insurance industry.
Working Hours: This role is available on a part-time, job-share, or full-time basis.
Location: Swindon (including hybrid) or full home working option available.
Closing Date: 30th June 2025.
What will you be doing?
- Evaluate and assess claims in accordance with policy terms and conditions.
- Review medical reports, employment records, and other relevant documentation to determine claim validity.
- Communicate effectively with claimants, medical professionals, and internal teams to gather information and provide updates.
- Make fair and timely decisions on claims, ensuring compliance with regulatory and company guidelines.
- Maintain accurate and thorough records of all claims assessments and communications.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborate with team members to share knowledge and best practices.
Who are we looking for?
- Previous Income Protection claims assessment experience essential.
- Strong understanding of medical terminology and conditions related to all claim types.
- Excellent analytical and decision-making skills.
- Outstanding communication and interpersonal abilities.
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet.
We have an environment that places real importance on our people’s well-being from a physical, mental, social, and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support.
We’re enthusiastic about supporting employees to help others by getting involved in volunteering, charitable and community activity.
Senior Income Protection Claims Assessor employer: Zurich Insurance
Contact Detail:
Zurich Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Income Protection Claims Assessor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in income protection claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims assessment. Engaging with others can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your previous experience that highlight your analytical skills and decision-making abilities. This will showcase your expertise and how you handle complex claims.
✨Tip Number 4
Research Zurich Insurance's company culture and values. Understanding their commitment to diversity, inclusion, and employee well-being will allow you to align your responses during the interview with what they value most.
We think you need these skills to ace Senior Income Protection Claims Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Income Protection claims assessment. Use specific examples that demonstrate your analytical skills and understanding of medical terminology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to the insurance industry. Mention how your background aligns with Zurich's mission and values.
Highlight Key Skills: In your application, emphasise your excellent communication and interpersonal abilities. Provide examples of how you've effectively collaborated with stakeholders in previous roles.
Showcase Continuous Learning: Mention any relevant training or certifications you have completed, especially those related to claims assessment or insurance. This shows your dedication to professional development and aligns with Zurich's focus on growth.
How to prepare for a job interview at Zurich Insurance
✨Understand the Role
Make sure you have a solid grasp of what a Senior Income Protection Claims Assessor does. Familiarise yourself with the key responsibilities, such as evaluating claims and reviewing medical reports. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in income protection claims assessment. Highlight specific cases where you made significant decisions or resolved complex issues. This will illustrate your expertise and ability to handle the responsibilities of the position.
✨Communicate Effectively
Since the role involves liaising with claimants and medical professionals, practice clear and concise communication. Be ready to provide examples of how you've successfully communicated complex information in the past, ensuring that all parties understood the situation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the challenges faced by the claims assessment team. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
