Solution Advisor Manager

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Solution Advisor Manager is responsible for leading a team of Senior Solution Advisors whose focus is 80% designing and executing regional Demand Generation (DG) Programs, and 20% customer opportunity support.

• Responsible for defining how the team of Senior Solution Advisors design DG programs and engage pro-actively with the EMEA SCM Sales Leaders.
• Responsible for driving the Demand Generation topics across EMEA, including setting the direction for the Digital Hub activity, as well as managing a pipeline health cadence with the Sales Leaders across SCM EMEA.
• Implement effective forecasted outcomes and post outcomes measurement processes.
• Support and lead customer facing activities as required, both DG related as well as sales opportunity based.
• Understands business and industry; helps customers realize return on investment and drives knowledge into the Solution Advisory and Sales functions.

Accountability

• Leads the team effectively ensuring TCP targets are achieved across the board.
• Builds and executes business development plans aligned to our GTM setup.
• Supports sales opportunities directly and through the team as required.

Complexity

• Makes day to day decisions within or for the team across SCM EMEA.
• Works collaboratively with direct reports.
• Regularly applies expertise in day-to-day activities.

Experience

• Increasing managerial experience.
• Sound professional experience.
• Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance.

Communication

• Builds strategic partnerships with key decision makers internally, with customer & partner organizations.
• Represents SAP to customers / partners.
• Encourages and develops team to cooperate and to freely express their opinions.
• Formulates clear objectives and strategies and work assignments.
• Communicates unpleasant messages in a timely and constructive manner to team.
• Listens openly and attentively to fully understand ideas and opinions within the team.

Key Responsibilities & Tasks

To drive customer success and revenue growth by aligning SCM EMEA Demand Generation activities with our line of business GTM focus, SCM solutions capabilities and focus in agreement with the regional CRO and Sales Leaders, fostering early engagement, and delivering impactful experiences that maximize customer value and ensure high renewal rates.

• Engage customers early in the sales cycle, matching needs to SAP solutions, and advising account teams on opportunities based on success probabilities and strategic account positions.
• Develop and deliver compelling stories and ‘why SAP SCM’ messaging that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey.
• Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust.
• Ensure world-class customer experiences in critical segments, driving adoption and consumption to maximize customer value.
• Build a culture of excellence with the team of direct reports, and a mindset of General Manager of my solution pillar with each team member.
• Continuously explore and communicate the added value of SAP solutions to each account, supporting the process of value expansion and increased revenue.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.