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- Tasks: Lead retail operations and inspire a high-performing team to achieve sales targets.
- Company: Join Pandora, the world's largest jewellery brand, known for accessible luxury and sustainability.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and wellness support.
- Why this job: Be part of a recognised 'Best Place to Work' and develop your leadership skills in a vibrant environment.
- Qualifications: Prior retail experience and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for career progression await you!
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking an organised, pro-active and results driven assistant store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we would love to have you join us!
The assistant store manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support, ensuring the commercial success of the store and managing the operational aspects of a high-performing store.
What to expect from the role:
- Support, coach and motivate the in-store team to achieve the store's targets while setting the example in exemplary customer service.
- Focus on retail operations in store, including stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance.
- Be responsible for the successful running and trading of the store in the absence of the store manager.
- Maintain a strong retail floor presence, managing team presence around the store and influencing the sales space.
- Become a Pandora product expert through thorough training in our hand-crafted luxury product.
- Nurture and develop the store team to unlock their full potential and support their development.
The successful candidate:
Our assistant store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- Strong communication skills to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates, ensuring that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills.
Assistant Manager - Bath employer: Pandora A/S
Contact Detail:
Pandora A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Bath
✨Tip Number 1
Familiarise yourself with Pandora's brand values and product range. Understanding their commitment to quality and sustainability will help you align your answers during the interview, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in the jewellery market and be ready to discuss how you can apply this knowledge to drive sales in the store. Showing that you're proactive about industry insights can set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability by preparing to discuss how you've handled changes in business needs or unexpected challenges in previous roles. This will show that you're flexible and ready to thrive in a dynamic retail environment.
We think you need these skills to ace Assistant Manager - Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples of how you've driven sales and led teams to success, as these are key aspects of the Assistant Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Pandora brand and your understanding of their core values. Mention how your leadership style aligns with their focus on exemplary customer service and team motivation.
Showcase Your Achievements: When detailing your previous roles, quantify your achievements. For instance, mention any sales targets you exceeded or initiatives you implemented that improved team performance. This will demonstrate your capability to drive results.
Prepare for the Interview: Research common interview questions for retail management positions and prepare your answers. Be ready to discuss how you would handle specific scenarios related to team management and customer service, as these will likely come up during the interview process.
How to prepare for a job interview at Pandora A/S
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your leadership style.
✨Know the Brand Inside Out
Familiarise yourself with Pandora's products and values. Being able to speak passionately about the brand and its commitment to sustainability will show your genuine interest and alignment with their mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to manage stock control or improve sales performance, and be ready to share those experiences.
✨Demonstrate Customer Service Excellence
Since the role focuses on providing exemplary customer service, prepare to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.
