Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT systems and provide 1st/2nd line assistance to users.
- Company: Join a leading UK food producer focused on innovation and technology.
- Benefits: Enjoy a competitive salary, holiday allowance, and development opportunities.
- Why this job: Be part of a forward-thinking team that values continuous improvement and collaboration.
- Qualifications: Experience in desktop support and knowledge of various IT systems required.
- Other info: Site-based role with some travel and on-call duties.
The predicted salary is between 28000 - 36000 £ per year.
Principal IT are working with a leading UK food producer that are looking for an IT service desk engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. This full-time role goes beyond ticket resolution-you'll support a wide range of technologies while championing collaboration, mentoring, and continuous improvement. Some travel and participation in an on-call rota required. Reporting to the IT Manager, the role will is site based, 5 days a week (Monday-Friday).
Key Responsibilities:
- Provide 1st/2nd line support via phone, service desk and in person
- Troubleshoot Windows OS/applications
- Good knowledge of Cisco, Meraki, Fortinet networks
- Experience with Azure, Intune, Active Directory
- SQL (basic tasks), Hyper V, Rubrik Cyber security tools
- Assist in rollouts and upgrades across multiple sites
Requirements:
- Proven work experience as a Desktop Support Engineer, Technical Support (Multi-site/enterprise)
- Good language and communication skills
- Windows OS, Cisco/Meraki/Fortinet, Azure/Intune
- Active Directory/Office 365 Rubrik, Hyper V, SQL basics
- Excellent problem-solving and customer service
- Ability to work as part of a team
Desirable:
- Certifications (e.g., A+, Microsoft, ITIL)
- Familiarity with ITSM tools (e.g., ServiceNow, Jira)
- Knowledge of automation or scripting a plus
The Package:
If successful our client is offering a salary between £35,000 - £45,000 per annum, favourable holiday allowance, company contributed pension scheme, development opportunities, plus many more.
How to Apply:
If you are interested in hearing more about this IT service desk engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.
IT Service Desk Engineer - Hull employer: Principal IT
Contact Detail:
Principal IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Engineer - Hull
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco, Azure, and Active Directory. Having hands-on experience or even personal projects that showcase your skills with these technologies can set you apart during discussions.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your problem-solving approach and customer service experiences. Since the role involves supporting a wide range of technologies, being able to articulate how you've successfully resolved issues in the past will demonstrate your capability.
✨Tip Number 4
Show your passion for continuous professional development by mentioning any relevant certifications or training you've pursued. This aligns well with the company's focus on innovation and growth, making you a more attractive candidate.
We think you need these skills to ace IT Service Desk Engineer - Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Desktop Support Engineer or in Technical Support. Emphasise your skills with Windows OS, Cisco, Azure, and any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for continuous professional development and your innovative approach to technology. Mention specific examples of how you've contributed to team success in previous roles.
Highlight Problem-Solving Skills: In your application, provide examples of how you've effectively solved technical issues in the past. This could include troubleshooting experiences or successful rollouts of new systems.
Show Enthusiasm for Collaboration: Express your willingness to mentor others and work collaboratively within a team. Highlight any previous experiences where you have supported colleagues or contributed to team projects.
How to prepare for a job interview at Principal IT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Cisco, Meraki, and Fortinet networks. Highlight specific examples of how you've troubleshot issues or implemented solutions in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when faced with technical challenges, as this will show your analytical capabilities.
✨Emphasise Continuous Learning
Since the role values continuous professional development, share any relevant certifications or training you've pursued. Discuss how you stay updated with new technologies and your eagerness to learn more.
✨Prepare for Team Collaboration Questions
As teamwork is crucial in this role, be ready to provide examples of how you've collaborated with others in past positions. Highlight your mentoring experiences and how you contribute to a positive team environment.
