IT Operations Support - Data Centre Operator
IT Operations Support - Data Centre Operator

IT Operations Support - Data Centre Operator

Temporary No home office possible
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At a Glance

  • Tasks: Join our team as a Data Centre Operator, monitoring systems and troubleshooting issues.
  • Company: We're a leading IT operations provider based in Cardiff, ensuring critical infrastructure runs smoothly.
  • Benefits: Enjoy a hybrid work model with competitive pay and Christmas day off!
  • Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to essential operations.
  • Qualifications: Experience in IT operations and batch job scheduling (Control-M preferred) is essential.
  • Other info: Shift work includes 12-hour continental patterns; apply by 13th June!

We’re looking for a hands-on Data Centre Operator to support a critical infrastructure environment based in Cardiff. This is a fully onsite role, working shifts as part of a small operations team.

Experience with Control-M or another batch scheduling tool is essential.

What We’re Looking For:

  • Solid background in IT operations or data centre environments
  • Proven experience with batch job scheduling (Control-M strongly preferred)
  • Confident working under pressure, including out-of-hours escalation and incident handling
  • Comfortable with hands-on physical data centre tasks
  • Reliable, detail-focused, and able to follow documented procedures precisely

Key Responsibilities:

  • Monitor systems, respond to event-driven alerts, and troubleshoot issues to keep operations running smoothly
  • Escalate incidents and coordinate with on-call teams (DBA, Network) when needed
  • Liaise with external vendors like BT for support and resolution of service issues
  • Run scheduled jobs using Control-M or similar tools (e.g. VisualCron), including weekend release deployments
  • Support physical operations – bulk printing, tape handling, packaging for offsite storage
  • Conduct routine checks and building patrols to monitor temperature, alerts and hardware safety
  • Maintain access logs and follow strict security and compliance procedures
  • Keep internal ops documentation up to date and assist with refining procedures
  • Generate daily, weekly and ad-hoc reports on performance and system health
  • Support DR drills and contribute to business continuity planning

To apply: Send your CV / apply by Friday 13th June for more details, thanks.

IT Operations Support - Data Centre Operator employer: IntaPeople

Join a dynamic team in Cardiff as a Data Centre Operator, where you will be part of a supportive work culture that values reliability and attention to detail. With opportunities for professional growth and a commitment to employee well-being, including a hybrid work model and a guaranteed day off on Christmas, this role offers a rewarding environment for those looking to make a meaningful impact in IT operations.
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Contact Detail:

IntaPeople Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Operations Support - Data Centre Operator

✨Tip Number 1

Familiarise yourself with Control-M or similar batch scheduling tools before your interview. Being able to discuss your hands-on experience and how you've used these tools in past roles will show that you're ready to hit the ground running.

✨Tip Number 2

Prepare examples of how you've handled pressure in previous IT operations roles. Think about specific incidents where you successfully managed escalations or resolved issues quickly, as this will demonstrate your ability to thrive in a fast-paced environment.

✨Tip Number 3

Research the data centre environment and the specific challenges it faces. Understanding the operational aspects and potential issues can help you engage in meaningful conversations during interviews, showcasing your proactive approach.

✨Tip Number 4

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach and questions during the application process.

We think you need these skills to ace IT Operations Support - Data Centre Operator

Experience with Control-M or similar batch scheduling tools
Knowledge of IT operations and data centre environments
Incident handling and escalation skills
Ability to work under pressure
Hands-on experience with physical data centre tasks
Attention to detail and reliability
Ability to follow documented procedures precisely
Monitoring systems and troubleshooting issues
Coordination with external vendors for service issues
Experience in running scheduled jobs and deployments
Conducting routine checks and building patrols
Maintaining access logs and security compliance
Updating internal operations documentation
Generating performance and system health reports
Support for disaster recovery drills and business continuity planning

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in IT operations and data centre environments. Emphasise your familiarity with batch job scheduling tools like Control-M, as this is a key requirement for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your hands-on experience in data centre operations. Mention specific examples of how you've successfully handled incidents under pressure and your ability to follow documented procedures.

Highlight Relevant Skills: In your application, clearly outline your skills related to monitoring systems, troubleshooting issues, and liaising with external vendors. This will demonstrate your capability to meet the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at IntaPeople

✨Show Your Technical Skills

Make sure to highlight your experience with Control-M or any other batch scheduling tools during the interview. Be prepared to discuss specific scenarios where you've successfully managed job scheduling and how you handled any challenges that arose.

✨Demonstrate Problem-Solving Abilities

Since the role involves troubleshooting and incident handling, be ready to share examples of how you've resolved issues under pressure. Discuss your approach to monitoring systems and responding to alerts effectively.

✨Emphasise Attention to Detail

The job requires a detail-focused mindset, so be sure to mention your ability to follow documented procedures precisely. You might want to provide examples of how this skill has benefited your previous roles in IT operations.

✨Prepare for Scenario-Based Questions

Expect questions that assess your hands-on experience in a data centre environment. Think about situations where you've had to perform physical tasks or coordinate with external vendors, and be ready to explain your actions and outcomes.

IT Operations Support - Data Centre Operator
IntaPeople
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