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For Companies At a Glance
- Tasks: Manage client accounts and ensure successful campaign delivery.
- Company: Join Champions, a top UK brand agency with a rich history and award-winning portfolio.
- Benefits: Enjoy perks like an on-site gym, enhanced holidays, and ongoing training.
- Why this job: Be the key contact for clients and drive impactful results in a supportive team environment.
- Qualifications: 3+ years in account management, strong communication skills, and a proactive mindset required.
- Other info: Work in a modern office with a focus on employee well-being and development.
The predicted salary is between 28800 - 42000 £ per year.
Champions (UK) plc is one of the UK’s leading brand agencies. We boast an enviable portfolio of regional, national and international clients and a whole host of industry awards. A family-owned business driven by traditional family values, Champions has grown consistently over the past 20 years. In that time, we’ve evolved enormously in response to the world and the needs of our clients.
We continue to invest in our staff and in new technology to ensure we provide our clients with cutting edge services that deliver the very best of results. Expanding the team to over 80 highly-skilled specialists, Champions’ continued success means there are a number of additional, exciting employment opportunities.
Reporting to the Head of Project Management, an Account Manager is a key contact for clients and is responsible for managing the day-to-day delivery of campaigns. Your focus will be to ensure all activity is delivered on time, on budget and in line with the client’s specific strategic objectives. In essence, you’ll be the glue that binds it all together – Champions, the delivery of our six in-house departments, our clients and, most importantly, their outcomes.
We’re looking for drive, determination and real commitment to excellent customer service. Outstanding communication is a prerequisite and you’ll need the calm and confidence to keep those plates spinning. This role is about challenge. Challenging yourself and others to deliver above and beyond. If you can do that, there is no feeling like it.
Responsibilities
• Manage several new and existing regional and national accounts
• Forge and maintain solid business relationships with clients through regular proactive contact, ensuring the potential of each account is fully maximised
• Support Head of Project Management in co-ordinating and delivering agreed activities for clients to tight deadlines
• Show a clear understanding of your clients’ businesses, determining how best their objectives can be met and their expectations exceeded
• Resolve any problems in a timely fashion and ensure deadlines are met
• Monitor and report on each account’s progress, working closely with both internal departments and external suppliers
• Maintain close contact with the client at all stages of the delivery
• Sense-check all work and communications before sending to client
• Attend all relevant client meetings
• Manage each account’s budget, ensuring effective control and reconciliation of costs to deliver agency profit
• Supplier research and liaison
• Arrange the effective and timely distribution of marketing collateral
• Use of Wrike or similar project management tool
Experience, Qualifications and Skills Required
• Outstanding administrative, planning, and organisational skills
• At least three years’ experience in a similar role
• Excellent client facing skills and the ability to deliver a high quality service at all times
• Strong verbal and written communication skills
• Team player
• Ability to multi-task and work under pressure
• Highly motivated
• A proactive thinker with a creative mindset
• Strong IT skills (including Microsoft Excel)
Use of Wrike or similar project management tool
• A keen eye for detail and accuracy
• Understand and interpret client briefs
• Strong negotiator
• Full UK driving licence
• Experience of working in a fast-paced agency or similar organisation
• Experience in or understanding of digital marketing channels and tactics to support in the delivery of digital projects
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Experience of managing web design and development projects
Benefits
• On-site gym
• The opportunity to take country walks around our grounds for exercise and well being
• New starter goodie bag
• Enhanced holiday allowance after two year continuous service with the company
• Modern, clean and spacious office in our new £1million digital hub
• Departmental socials
• Ongoing Training
• Contributory pension scheme
• Birthday bottle of bubbly
• My SmartE app
Account Manager employer: Champions UK plc
Contact Detail:
Champions UK plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with Champions' portfolio and their approach to client relationships. Understanding their values and how they deliver results will help you align your experience with what they are looking for in an Account Manager.
✨Tip Number 2
Highlight your experience in managing multiple accounts and delivering projects on time and within budget. Be ready to share specific examples of how you've successfully navigated challenges in previous roles.
✨Tip Number 3
Demonstrate your communication skills by preparing thoughtful questions about their current projects and clients during any interactions. This shows your proactive thinking and genuine interest in the role.
✨Tip Number 4
If you have experience with project management tools like Wrike, be sure to mention it. Familiarity with such tools is a plus and can set you apart from other candidates.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, client relations, and project coordination. Use specific examples that demonstrate your ability to manage multiple accounts and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your drive, determination, and commitment to customer service, and provide examples of how you've successfully managed client relationships in the past.
Highlight Relevant Skills: In your application, emphasize your strong communication skills, ability to multi-task, and experience with project management tools like Wrike. Make sure to mention any experience you have in digital marketing, as this is relevant to the role.
How to prepare for a job interview at Champions UK plc
✨Show Your Client Management Skills
Be prepared to discuss your experience in managing client accounts. Highlight specific examples where you successfully built relationships and exceeded client expectations, as this role heavily relies on outstanding client-facing skills.
✨Demonstrate Your Organizational Abilities
Since the position requires excellent planning and organizational skills, come ready to share how you prioritize tasks and manage multiple accounts simultaneously. Use real-life scenarios to illustrate your ability to keep everything on track.
✨Communicate Clearly and Confidently
Outstanding communication is a prerequisite for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be ready to showcase your negotiation skills and how you handle challenging conversations.
✨Familiarize Yourself with Project Management Tools
The job mentions the use of Wrike or similar project management tools. If you have experience with these platforms, be sure to discuss it. If not, familiarize yourself with their functionalities to show your proactive approach to learning.
